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MPC Call Centers (United States)

Address:
MPC Call Center
7 Elk St, Lower Level
New York, NY 10007

Phone: 1-800-776-4448
Fax: 1-212-227-7676

Description:
MPC provides call center outsourcing solutions to businesses. They go beyond traditional call center services by offering services such as order taking, help desk, customer acquisition, and emergency response. In business since 1922 and with years of experience in the call center industry, MPC can customize its services to accommodate businesses of all sizes and in all industries.

MPC is an complete outsourcing center combining the latest technology with customer service and a commitment to excellence. The contact center services we offer span all clients in all industries who are in need of comprehensive or singular services. By offering all solutions as customizable services, they have emerged as a leader in the call center industry. Whatever your needs are, MPC's services can be customized to fit your framework, making them a complete business outsourcing center. Their call center is staffed with agents, supervisors, and staff that are focused on the growth of your organization. They succeed when you succeed and it is imperative that they focus on increasing your sales and customer service support through excellent call center support.

Outsourcing has many advantages including increasing available personnel to answer customer questions and respond to customer service issues, lowering overhead, eliminating gaps in customer service, and increasing customer to business response times fostering strength in your brand. If you are performing direct marketing campaigns or just responding to marketing efforts, you know inbound call volume can fluctuate. Fluctuations that your office cannot handle mean lost opportunities. Using MPC as a call outsourcing service mean you will never miss a call or an opportunity again. Their call center provides an architecture of agents plus offsite overflow operators to give your callers the customer service they expect. Outsourcing to MPC ensures you will get the best call center services in the industry.

MPC Call Center offers the following services:
* Customer Service Call Center
* Outsourcing Center
* Contact Center
* Fulfillment
* Lead Capture


URL: http://www.mpccallcenters.com/ (View Site)

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MPC Call Centers Job Opportunities:
MPC Call Centers has 0 job(s).



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