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Convocare Systems
Convocare Systems (Quezon City)
Address:
Convocare Systems
20G Araneta
Quezon City,
Philippines
Direct: 1800-convocare
Fax: 1800-convocare
Description:
Convocare Systems is an offshore contact center based in the Philippines and has a 250-seat capacity. Their expertise lies in outbound-inbound contact, customer service, business and data processing, technical support, and web services. While their expertise enables us to cost-effectively provide solutions that are aligned with client objectives, their dedicated team is driven towards providing the most efficient and professional services for their clients and we typically lower costs for North American clients by 30%-50%.
Convocare Systems offers the following solutions:
Sales & Order Taking
* Inbound customer acquisition
* Order taking
* Charitable donation processing
* Lead generation
* Appointment setting
* Market research
* Customer win-back and sales recovery programs
Customer Care
* Account activation and maintenance
* Disputes handling
* Product inquiries
* Returns
* Reservations
* Billing concerns
* Technical trouble-shooting
* Repair dispatch
* Order status
* Service activation, renewal and support
Outbound Telemarketing & Lead Generation
* B2B lead generation
* Up-sell
* Cross-sell programs
* Market surveys for all industries
* Appointment setting
* Collections of receivables
Customized Financial & Logistics Support
* Supply chain management
* Shipment track and trace
* Claims processing
* Freight pricing
* Billing
* Collecting
Back Office Processing
* Voice transcription
* Data entry
Web Services
* Design services
* Database creation
* Web chat
* Email response
Technical Support & Helpdesk
* Level 1 technical support
* Troubleshooting for products
URL:
http://www.convocaresystems.com/ (View
Site)
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Rating:
2.50 (Rate Convocare Systems Site | View Comments)
Convocare Systems Job Opportunities:
Convocare Systems has 1 job(s).
Responsibilities:
Provide world-class customer service through inbound or outbound calls by: resp ...
Other
Convocare Systems Locations:
Convocare Systems record in Call Center Directory
was last updated
2008-08-12
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