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Dialtec (Ortigas Center)

Address:
Dialtec Inc

4th Floor, Prestige Office Tower
Emerald Avenue,
Ortigas Business Center
Manila – Philippines

Tel: +63 2 6344355
Fax: +63 2 6344395


Description:
Dialtec specializes in providing contact center solutions tailor made for Small and Medium sized businesses. We offer you the most cost effective inbound and outbound solutions especially designed to reduce your cost, maximize your profit and give your customers the best service that they deserved.

Dialtec offers the following services:

Inbound Services
• Inquiries Handling
• Help Desk
• Sales Acquisition
• Account Activation
• Payment Authorization
• Reservation
• Complaint Handling
• Information Lines
• Crisis Lines
• Order-taking
• Customer Service Lines
• Technical Support

Outbound Services
• Customer Satisfaction & Brand Loyalty Surveys
• Order / Sales Verification
• Announcements & Advisory
• Payment Reminders & Call Collection
• Customer Win-Back
• Up – selling
• Cross – selling
• Welcome Call Programs
• Anti-attrition Programs
• Tele collection
• Dealer Location
• Lead Generation

Non-Voice Services
• Live Chats
• Email Response
• Fax Response
• Short Message System (SMS) Response

Dialtec's premised base call center infrastructure features: Automatic Call Distribution, Predictive Dialer, Interactive Voice Response, Call Parking, Voice Log Capability, Countless types of Reporting and Data, etc. (as boasted by the big boys)
With Dialtec, you can be assured that you won’t be left behind.


URL: http://www.dialtecinc.com/ (View Site)

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Dialtec Job Opportunities:
Dialtec has 0 job(s).



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