|
Call Center Directory
> Directory
> Philippines > Cebu >
AMPM Connect Call Center,
AMPM Connect Call Center, (Cebu)
Address:
AMPM CONNECT CALL CENTER, INC.
4th Floor, Gilaida Bldg., 218-G Osmena Blvd.,
Cebu City 6000 Philippines
Local # (63-32) 412-5273)
032-253-9799
U.S. # 323-866-5346. 323 488 9927
Description:
AMPM Connect Call Center, Inc. was established to serve small and mid-sized businesses meet the demands & challenges of their business and help them increase their productivity, thus, respond to the needs of their customers better and more efficiently.
AMPM Connect Call Center, Inc. is a start-up contact center company, based in Cebu City, Philippines, that aims to serve businesses which require basic needs and services. The company provides world-class and cost-effective marketing and business solutions in both business to business (B2B) and business to consumer (B2C).
They uphold that customer satisfaction is the primary concern of your business and the critical component of its profitability. Thus, their exceptional customer service is designed for greater customer retention, which in turn, results in higher profitability. The company is headed by a group of talented and committed individuals who are into meeting and exceeding client’s standards.
And with this, living up to their company’s mission “Progress is what we aspire for”, they are certain that PROGRESS is just within their grasp
Inbound Service Provider
1. Customer Service
* Respond to customer’s request / inquiries
* Follow-up on customer inquiries not immediately resolved
* Confirmation
2. Order Taking
* Up sell products / services and provide customers with product and service information
* Pre-purchase Inquiry
3. Technical Support
* Identify, research and resolve customer issues / concerns
* Troubleshooting
* Computer Software Product Support
Outbound Service Provider
1. Leads Generation
* Follow-up on new leads and referrals
2. Appointment Setting
* Arrange schedules for Medical, Conference calls, etc.
* Announce a Sale, Grand Opening, or Special Event
3. Registration
* Event and Conference Registrations
4. Market Research
* Surveys, Product Specifics and Promotions
URL:
http://www.ampmconnect.com/ (View
Site)
Hits:
4850
Rating:
4.75 (Rate AMPM Connect Call Center, Site | View Comments)
AMPM Connect Call Center, Job Opportunities:
AMPM Connect Call Center, has 6 job(s).
Candidates must be knowledgeable in all areas
* PC and Hardware Troubleshooting.
* Kno ...
Responsibilities
* The primary purpose of this job is to provide support to assist in daily ...
Responsiblities:
# Develops and maintains positive customer relations.
# For the Inbound/Outbound ...
Responsibilities:
* Lead the team to achieve key operating goals, such as 24-hour turnaround o ...
Responsibilities:
# Ensure staff members are adequately trained and are competent to perform all re ...
Responsibilities:
# Provide strategic planning and goal setting by analyzing data from the qualit ...
Other
AMPM Connect Call Center, Locations:
AMPM Connect Call Center, record in Call Center Directory
was last updated
2008-09-08
|
