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Call Center Directory > Jobs/Careers
Call Center Jobs/Careers
2278 jobs found.
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Responsibilities:
Primary role is to provide Telephony support to clients at North America during US business off-hours
Ticket Queue(s) Daily Management
1st Line Issue Resolution
...
RESPONSIBILITIES:
Execute workforce management functions such as forecasting, staffing and scheduling, real-time queue management, data and trend analysis
Generate interval reports from an ACD sys ...
Responsibilities:
IT Helpdesk Analyst
The Helpdesk Analyst will provide frontline IT support for employees that are experiencing issues with company hardware or systems.
Requirements:
...
Responsibilities:
Shall communicate with other institutions regarding client credit information
Systematically arrange and store all necessary documents, which includes proper disposal
Assist Cre ...
Responsibilities:
Monitor DSS Scheduler and resolve issues as they arise.
Handle preliminary troubleshooting and/or escalate issues as required.
Operate within the boundaries defined by Se ...
Requirements:
Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
At least 1 year(s) of ...
Responsibilities:
Attentive and has a keen eye for detail.
Fluent in English and communicates effectively.
Above average written communication skills.
Courteous and able to develop positive rapp ...
Advertised: 26-07-10 | Closing Date: 24-09-10
The preferred BPO of the JG Group of Companies
Inbound Sales Agent - Australian Account
(National Capital Reg - Otis, Paco, Manila)
Res ...
Responsibilities:
Responsible for screening, recruiting and employment of qualified and suitable candidates for the manpower requirements of Siemens Inc.
Recruit, screen and endorse qualified cand ...
Responsibilities:
Develop applications in accordance with designs
Perform unit testing of all work completed
Coordinate with the QA Analyst to create test cases and scenarios
Coordinate with the ...
Responsibilities:
Understand historical data and volume projections; monitors and adjusts IEX to maximize resource utilization.
Monitor call traffic to meet required call-handling, adjusting call ...
Responsibilities:
Calling All Sales and Technical Support Personnel!!!
• Be a pioneer in a new industry
• Put your Sales or Tech Support skills to good use
• Develop your skills; Contribut ...
Analyze financial statements
Requirements:
Candidate must possess a Bachelor's Degree in Accountancy or any Business Course
Knowledgeable in Philippine Tax Requirements, EFPS filing, MS Excel, ...
Responsibilities:
This role is for System and Network Administrator to join a highly dynamic development team. This is a hands on position working with a major client on a large scale critical proj ...
Responsibilities:
• Coordinate with RPD for the Requisition.
• Searching the pool for additional qualified candidates.
• Screening resumes; paper screening.
• Conducts face-to-face and phone inte ...
Responsibilities:
Oversee Workgroup Operations
• Establish and maintain customer focus, sustain customer interaction, and understand and respond to customer
needs/expectations
• Recommend, im ...
Responsibilities:
Successful candidates will provide customer service support for a US based clients which entails receiving calls from airline customers and handling queries and other customer c ...
Responsibilities:
Understand system requirements and develop test plans
Design tests, create manual and automated test scripts
Conduct testing, document and analyze defects
Coordinate resolution ...
Responsibilities:
• Handling technical support inquiries for external (and internal) customers, mainly IT administrators on the phone and via email
• Escalating cases and being a point of contact ...
Responsibilities:
Assist in all aspects of the Billing Department. Direct responsibility for client contracts, invoicing and revenue. Requires knowledge of contract contents and ability to translat ...
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