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Workforce Management and Contact Center Training Specialist

Workforce Management and Contact Center Training Specialist

Date Posted: 2006-12-04

Call Center Company: Avtex

Description:
Avtex is looking for individuals who are qualified for the position of Workforce Management and Contact Center Training Specialist. Successfuly applicants for Workforce Management and Contact Center Training Specialist will have a great career in Avtex.

Position: Workforce Management and Contact Center Training Specialist

Locations: Bloomington, MN, Milwaukee WI, USA

As an Avtex Workforce Management and Contact Center Training Specialist, you will be responsible for creating, maintaining and providing on-site, in-house, web-based and Computer Based Training (CBT) training and consulting services for Avtex customers and employees on the use of, and best practices for, workforce management and contact center products serviced and sold by Avtex. Strong technical aptitude, PC skills and previous experience with contact center workforce management system(s) is required. Previous experience with web-based training application(s) and/or computer-based training applications is also a plus. Up to 50% travel is required (travel may be in-state or out-of-state).

For Consideration Please Send, Fax, or E-Mail your resume to:
Attn: Human Resources

Avtex Incorporated
9401 James Avenue South, Suite 180
Bloomington, MN 55431

Phone:952-831-0888
Fax:952-832-3722
E-mail: HR@avtex.com


Call Center Directory advises to all job seekers to apply as walk-in applicant for Workforce Management and Contact Center Training Specialist job opening of Avtex.


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