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Workforce Management and Contact Center Training Specialist
Workforce Management and Contact Center Training Specialist (2006-12-04)
Call Center Company:
Avtex
Description:
Avtex is looking for individuals who are qualified for the position of Workforce Management and Contact Center Training Specialist.
Successfuly applicants for Workforce Management and Contact Center Training Specialist will have a great career in Avtex.
Position: Workforce Management and Contact Center Training Specialist
Locations: Bloomington, MN, Milwaukee WI, USA
As an Avtex Workforce Management and Contact Center Training Specialist, you will be responsible for creating, maintaining and providing on-site, in-house, web-based and Computer Based Training (CBT) training and consulting services for Avtex customers and employees on the use of, and best practices for, workforce management and contact center products serviced and sold by Avtex. Strong technical aptitude, PC skills and previous experience with contact center workforce management system(s) is required. Previous experience with web-based training application(s) and/or computer-based training applications is also a plus. Up to 50% travel is required (travel may be in-state or out-of-state).
For Consideration Please Send, Fax, or E-Mail your resume to:
Attn: Human Resources
Avtex Incorporated
9401 James Avenue South, Suite 180
Bloomington, MN 55431
Phone:952-831-0888
Fax:952-832-3722
E-mail: HR@avtex.com
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