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Vendor Manager
Vendor Manager
Vendor Manager
Date Posted:
2010-05-14
Call Center Company: IBM Call Center
Description:
IBM Call Center is looking for individuals who are qualified for the position of Vendor Manager.
Successfuly applicants for Vendor Manager will have a great career in IBM Call Center.
RESPONSIBILITIES:
Responsible for daily monitoring of respective Lotus Notes Service IDs, obtaining and prompt posting of all purchase order documentation, time and expenses records and Invoice Payment Verification Notifications (IPVNs) to the team room; and weekly maintenance and posting of accruals worksheets for all supported clients.
Responsible for purchase order notification to management and maintenance of all auditable PO documentation.
Ownership of all time recording discrepancies, including prompt communication to appropriate supplier and/or client management, with follow-up through completion.
Timely IPVN reconciliation and prompt communication of all billing issues to TS Vendor Procurement Onshore Focal for resolution.
Prepare accurate and timely monthly subcontractor headcount report and submit to the TS Vendor Procurement Onshore Program Manager on or before due date.
All above tasks, including other duties as assigned, require high quality delivery and data integrity to ensure an audit ready status at all times.
Key Duties and Responsibilities
- Posting and maintenance of purchase order documentation, PO notifications to IBM Client Management, and monthly subcontractor headcount reporting.
- Posting of all time and expenses records, as well as follow-up on time recording discrepancies through resolution
- Posting of Invoice Payment Verification Notifications (IPVNs), including reconciliation and communication of billing issues to TS Vendor Procurement Onshore Focal
Problem Solving Responsibilities
- Recognizes purchase order documentation-related issues, communicates with buyers and/or TS Vendor Procurement Onshore Focal of any required action
- Recognizes time and expense recording discrepancies, identifies appropriate action needed to correct issue, and coordinates with the appropriate party/parties to resolve.
- Recognizes and identifies Invoice Payment Verification Notification (IPVN) discrepancies and communicates issues to TS Vendor Procurement Onshore Focal
Decisions Impact on Business/Scope
- Ensures all purchase order (PO) documentation is received and accurate prior to the subcontractor starting work. Missing or inaccurate auditable documentation could result in a procurement bypass if subcontractor begins work without an approved PO.
- Ensures all time and expense records are received and verified on a timely basis. Missing, inaccurate or unverified time/expense records could result in need to submit Return to Vendor (RTV) in the Accounts Payable Response Database for accurate invoicing which would delay supplier payment, or result in a financial exposure if inaccurate invoices are incorrectly paid due to late RTV.
- Ensures all Invoice Payment Verification Notifications (IPVNs) are reconciled or RTV'd if inaccurate prior to invoice payment due date. Late reconciliation can result in financial exposure if inaccurate payment is made from IBM to supplier.
Contribution/Leadership
- Works under minimal level of supervision
- Understands basic procurement, accounts payables, and business controls processes and requirements related to own area of responsibilities
- Ensures all time and expenses discrepancies are communicated and followed through to resolution; ensures all IPVN discrepancies are communicated promptly to onshore staff for resolution.
- Prepares, maintains, and delivers timely and accurate spreadsheets as business requires.
Communication and Negotiation
- Has excellent communication skill, both verbal and written.
- Has excellent interpersonal and teaming skills
- Is able to present clear description of issues and recommendations that adhere to procurement, accounts payable, and business controls requirements
Internal/External Contacts
- Communicates with suppliers and/or client management on time and expenses discrepancies; works with TS Vendor Procurement Onshore Focal on IPVN discrepancies (weekly with daily follow-up)
- Communicates with buyers on missing or inaccurate purchase order documentation (as needed)
- Notifies client management of purchase order notifications (within 1 business day of receipt of PO)
- Submits monthly subcontractor headcount reports to TS Vendor Procurement Onshore Program Manager by last workday of the month (1X)
Call Center Directory advises to all job seekers to apply as walk-in applicant for Vendor Manager job opening of IBM Business Services.
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Requirements:
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Responsibilities:
JOB SUMMARY:
• Performs intermediate-level accounting work requiring the use of professional concepts
• Works on problems of moderate scope
• Exercises judgment within def
Responsibilities:
JOB SUMMARY:
• Performs intermediate-level accounting work requiring the use of professional concepts
• Works on problems of moderate scope
• Exercises judgment within define
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