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Training & Quality Manager
Training & Quality Manager (2005-09-18)
Call Center Company:
RMH Teleservices, Inc.
Description:
RMH Teleservices, Inc. is looking for individuals who are qualified for the position of Training & Quality Manager.
Successfuly applicants for Training & Quality Manager will have a great career in RMH Teleservices, Inc..
With strong understanding of training assessment and Return on Investment
With extensive training experience from a customer service or call center environment
Exceptional communication skills
Ability to analyze and evaluate performance improvement as set by the client
Strong planning, directing and control of activities for QA department
Ability to develop and execute policies and procedures
Requirements:
Bachelor's/College Degree or Post Graduate Diploma / Master's Degree in any field.
At least two (2) years call center experience as a Training Manager/QA Manager .
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