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Training Assistant
Training Assistant
Training Assistant
Date Posted:
2011-12-06
Call Center Company: KGB Philippines
Description:
KGB Philippines is looking for individuals who are qualified for the position of Training Assistant.
Successfuly applicants for Training Assistant will have a great career in KGB Philippines.
RESPONSIBILITIES:
The purpose of this position aims to assist the Trainers in conducting training of new and existing employees.
To teach, develop and evaluate trainees; track trainees performance.
To conduct on-going training on new markets, new services, etc. for our US Directory Assistance track.
Floor supervision, receive transfers, assist CSRs with difficult searches and resolve customer complaints (during periods of heavy call volume).
Training preparations (making copies of training manuals, etc.); Other duties as assigned.
REQUIREMENTS:
Candidate must possess at least a Bachelor's/College Degree, or equivalent.
At least 1 year of working experience in the related field is required for this position.
Excellent written and oral communication skills. Very good computer and presentation skills.
Ability to work effectively with various types of people. Ability to be an effective leader and role model for Trainees.
Ability to effectively communicate and motivate. Ability to quickly learn and apply new skills.
Applicants must be willing to work on shifts.
Applicants must be willing to work in Makati City.
Full-Time position available.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Training Assistant job opening of KGB Philippines.
You can apply at the following KGB Philippines location(s):
KGB Makati
KGB Call Center Makati
11th Floor, RCBC Plaza Tower 2
Ayala Ave., Cor. Sen.Gil.Puyat
Makati City, Philippines 1200
632 • 755 • 1600
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