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Telesales - Customer Service Representatives
Telesales - Customer Service Representatives (2005-11-08)
Call Center Company:
ePLDT, Inc.
Description:
ePLDT, Inc. is looking for individuals who are qualified for the position of Telesales - Customer Service Representatives.
Successfuly applicants for Telesales - Customer Service Representatives will have a great career in ePLDT, Inc..
Makes outbound calls to potential and existing customers by telephone and e-mail to qualify leads and sell products.
Educates potential customers concerning software products and services.
Build relationship with all assigned customers.
Drive customer sales
Update records on customer information and profile.
Meet the agreed performance requirements.
Required Qualifications:
College graduate of any 4-year course
With at least 1 year experience as a telemarketer
Strong English verbal communication skills including active listening
Must be customer focused, enthusiastic, prompt, courteous and patient in handling customer concerns
Highly motivated and has the initiative to learn, with keen attention to details
With high tolerance for stress, pleasant disposition and excellent judgment skills
Willing to work on shifting schedule and extended working hours
Computer literate and must have proficiency in keyboarding
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