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Telephone Service Representative (2005-08-26)

Call Center Company: NuComm International

Description:
NuComm International is looking for individuals who are qualified for the position of Telephone Service Representative. Successfuly applicants for Telephone Service Representative will have a great career in NuComm International.

Location: Manila

As a Telephone Service Representative (TSR), you are required to generate outbound calls and/or respond to inbound customer inquiries for the purpose of generating sales and responding to customer service inquiries. This is accomplished by effectively and efficiently delivering what the customer wants, when and how they require it, either by phone and/or e-mail. As a TSR you are required to understand individual client campaign objectives and be able to communicate these objectives to customers in an appropriate manner. TSR's are the first line response for customers in resolving inquiries and creating sales opportunities in a friendly and courteous manner.