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TeleTech Philippines Job Openings
TeleTech Philippines Job Openings
TeleTech Philippines Job Openings
Date Posted:
2012-01-03
Call Center Company: Teletech Philippines
Description:
Teletech Philippines is looking for individuals who are qualified for the position of TeleTech Philippines Job Openings.
Successfuly applicants for TeleTech Philippines Job Openings will have a great career in Teletech Philippines.
At Teletech, we Care about You!
Let's reach the summit together. Teletech Philippines provides intense, strategically aligned development programs for high-potential and talented employees for opportunities in future results-driven leadership roles.
Now Hiring
Technical Support Associates
Customer Service Associates
Finance Service Associates
Inbound Sales Associates
Customer Service & Sales Associates
Back Office specialists
Technical Support for Digital Media
Tech-savvy with Android OS and other digital media knowledge
Talent Acquisition Specialists
Technical Support Associates (Day Shift) for Broadband Internet
Inbound Sales Associates
Customer Service & Sales Associates
Back Office Specialists
Technical Support Associates
Customer Service Associates
Finance Service Associates
Tech Support for Entertainment and Gaming Peripherals
TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global
clients and delivering the services and people they need to succeed.
At Teletech, your fluency in English allows you to achieve your highest potential
Technical Support Representative
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
Provides concise, quality customer service in a professional and courteous manner for client projects
Performs related work as required and works on special projects, as requested
Interacts with fellow team members to enhance project performance
Recruitment Specialist - Novaliches
Expected to handle account management/ program hiring
Involves initial/ account specific interview
Client calibrations- interview endorsements
Job offer
Post- hiring endorsements to training/ HC/Ops
Inbound Customer Service Associate
Provides sales opportunities and customer service solutions to TeleTech\'s client\'s customers through inbound communication channels and deliver outstanding customer experience to each unique call
Completed at least 2nd year college/graduate of 2 year Associate course.
Ability to work on shifts
TARGETdriven and Resilient
Internet Savvy, with very good COMPUTER SKILLS.
Interest in communications and Technology
Strong written and verbal communication skills
Knowledge of MS-Office products: Mail, Word & Excel
Telephone courtesy skills
Computer knowledge
Data entry ability
Technical Support Associate
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures; Provides concise, quality customer service in a professional and courteous manner for client projects
At least has finished 2nd year college/graduate of associate courses (2years)
Call center work experience in technical support account is preferred
Required skill(s): microsoft windows, good English communication skills, listening skills.
Required language(s): English
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
Applicants must be willing to work in Sta Rosa
Team Leader
Provides leadership, support and guidance to frontline staff to assist in achieving and maintaining the productivity targets identified in contracts.
College Graduate Degree Qualified
Minimum 2 years leadership experience within a service driven or high tech corporation
Minimum 1 year experience in call centre customer service role
Minimum 1 year experience in call centre management role
Call centre management certification
TCS rostering and staffing experience
Shift management capabilities and ability to manage varying skills of employees
Analytical ability to decipher statistical performance reports
Superior customer service skills
Strong multi-tasking and delegation skills
Strong communication skills, both written and oral
High level interpersonal skills
Interview skills (professional training preferable)
High level of organizational skills
Ability to deal with conflict in a positive fashion
Computer literate with experience using Microsoft Office products
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor\'s/College Degree , any field.
Applicants must be willing to work in Sta Rosa.
Fresh graduates/Entry level applicants are encouraged to apply.
150 Full-Time positions available.
PASAY - Quality Assurance Specialist
Responsibilities:
The QA Specialist is responsible for monitoring Agent customer interactions against client specified policies and procedures as stated in the QA guidelines. Suggest improvements at the agent and project level through evaluations and reports to ensure client standards are maintained and/or exceeded.
Skills :
Data entry and proofreading skills required.
Excellent verbal, written, and interpersonal skills.
Excellent listening skills and attention to detail.
Must be able to interact effectively with all levels of employees and departments.
Ability to articulate, interact and understand client needs and expectations.
Ability and/or experience in handling and maintaining confidential information.
Able to work shifts as required.·
Demonstrate high degree of integrity
Identify areas of development and opportunities to improve processes
Responsibilities:
Monitors Agent-Customer interactions to ensure adherence to client standards
Conduct one on one coaching session with agents as required
Suggests improvements for customer interaction procedures and monitoring methods
Coach educate and inform new hire classes on the quality process
Support up training as applicable
Participates in the recognition process
Identifies Best Practices and reports them to QA Supervisor
Promotes teamwork within the department and throughout the site
Support and maintain all centre and client communication
Requirements:
Candidate must possess at least a Bachelor\'s/College Degree , any field.
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Pasay.
Preferably 1-4 Yrs Experienced Employees specializing in Quality Control/Assurance or equivalent
Technical Support Associate
Responsibilities:
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
Provides concise, quality customer service in a professional and courteous manner for client projects
Performs related work as required and works on special projects, as requested
Interacts with fellow team members to enhance project performance
Minimum 2 years Collegiate Background
Preferably with 6 months to 1 year work experience as a Technical Support Representative/ Associate
Strong written and verbal communication skills
Knowledge of MS-Office products: Mail, Word & Excel
Good technical and computer knowledge
Telephone courtesy skills
Computer knowledge
Data entry ability
Quality Manager
Candidate must possess at least a Bachelor\'s/College Degree , any field.
At least 3 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Novaliches.
Preferably Assistant Manager / Managers specializing in Customer Service or equivalent.
Full-Time position available.
Lipa and Novaliches Site:
Customer Service Associates
Technical Support Associates
Language Assessment Specialist
Customer Service Associates
Inbound Service to Sales Associates (for Sta. Rosa office)
with call center/customer care or sales experience preferred
great opportunity to earn additional income
Technical Support Associates
must have completed at least 2 years in college
with basic computer hardware and software troubleshooting skills
Inbound Service to Sales Associates
-> with some call center or customer care experience preferred
Enjoy Day-Shift work schedules for an Australian Account!
Makati Site:
Recruitment Coordinator
Workforce Specialist
Marketing Specialist
Technical Support Associates
Customer Service Associates
Operations Manager
Team Leaders
Join our Pioneer Account in Makati - Enjoy Day Shift Schedules!
Inbound Service/Sales Associates
- with sales/customer care/call center experience required
Sales Trainer
- with 3 years of training experience
More financial rewards for you, right in Pampanga and Sta. Rosa
Customer Service Associates
Completed at least 2 years in college
with excellent communication skills
with strong comprehension and listening skills
Other leadership and Business Support positions are also available
Pasay Site
Customer Service Associates (Health Care Program)
Graduates of any 4 year course
with excellent english communication skills
Customer Service Associates II (Banking, Financial Program)
Completed at least 2 years in college
with excellent english communication skills
with minimum of 6 months customer service experience
Bacoor Site
Customer Service Associates - Email Support
Completed at least 2 years in college
Customer service or email support experience is an advantage
With good computer skills
Now Hiring - Lipa
Technical Support Associates
Customer Service Associates
Leadership and Business Support Positions
Senior Operations Manager
Reports Specialist
Training Coordinator
Human Resources Coordinator
More than your regular youth, we are techies, and we are carving out careers through our passion!
Novaliches
Desktop Support Associates
Must have completed at least 2 years in college
With at least 6 months call center experience handling a technical account
With basic computer troubleshooting skills
Process Improvement Manager
Operations Manager
Team Leaders
Human Resource Supervisor
Language Trainer
Bacoor Delivery Center
Technical Support Associates
Preferably graduates of any four-year course
With excellent communication skills in english
with strong comprehension and listening skills
working knowledge of desktop PC and perpheral devices
thorough knowledge of Windows Applications
Teletech Call Center Philippines is an Affirmative Action/Equal Opportunity employer.
TeleTech Philippines (TeleTech Call Center Philippines) is in need of the ff. positions:
Technical Support Associates
Preferably graduates of any four year course
with excellent communication skills in english
with strong comprehension and listening skills
with basic computer troubleshooting skills
preferably with technical support experience
Customer Service Representatives
Description: Robinsons Novaliches Facility; Multiple Inbound Account
Position Level: Entry Level
Category: Services
Specialization: Customer Service / Call Center
Job Location: Pasay, Manila Metropolitan Area Philippines
Employment Term: Permanent
Call Center Directory advises to all job seekers to apply as walk-in applicant for TeleTech Philippines Job Openings job opening of Teletech Philippines.
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Comments: (4)
Leah says: Hi! I heard there will be teletech already in Leyte, is it true? coz im interested to apply as CSR or Tech Support Rep.. pls let me know...
Romyll says: I want to apply as Technical Support Representative.
Kaizen says: How much is the basic pay for the email support? Is it provincial rate in Bacoor site?
cristen says: I heard you will have a job fair here at Dipolog City, hope its true cause am interested,.
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