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Technical Support/Operations Agent
Technical Support/Operations Agent (2005-10-09)
Call Center Company:
QInteraction Philippines Inc.
Description:
QInteraction Philippines Inc. is looking for individuals who are qualified for the position of Technical Support/Operations Agent.
Successfuly applicants for Technical Support/Operations Agent will have a great career in QInteraction Philippines Inc..
Our client, a premier sales and customer service outsourcer for some of the world's most successful brands, is in need of Technical Help desk agents.
The Technical Support/Operations Agent's role is to ensure proper computer operation so that end users can accomplish business tasks.
Successful candidates should possess at least 3-5 years of relevant application and network support experience with main stream products such as Cisco, Windows, MS Office, Peoplesoft CRM, MS SQL, Interactive Intelligence CIC, Active Directory, Sharepoint, Citrix, TN3270 Software, Internet and others.
He must have the ability to communicate effectively and comfortably in American English. Ability to present ideas in user-friendly language to non-technical staff and end users is also important. Previous call center experience is an advantage but not required.
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