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Technical Support Staff
Technical Support Staff
Technical Support Staff
Date Posted:
2010-11-11
Call Center Company: Wallem Innovative Solutions
Description:
Wallem Innovative Solutions is looking for individuals who are qualified for the position of Technical Support Staff.
Successfuly applicants for Technical Support Staff will have a great career in Wallem Innovative Solutions.
Responsibilities:
Performs daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Performs on-going performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Oversees security of all systems, especially the internet, and installing anti-virus protection.
Provides technical support for people using the network either on-site or remotely.
Requirements:
Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology.
At least 1yr experience on handling Windows 2000/2003/XP/Vista/Windows7Operating System.
Hands on experience in installation, configuration, troubleshooting and maintenance of hardware and software related issue.
MCSA or equivalent experience.
Team player with good interpersonal and customer relations skills.
Customer service skills, ability to work under pressure.
Good understanding on Managing and Maintaining a Windows system.
Applicants must be willing to work in Clark,Pampanga.
Full-Time positions available.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Technical Support Staff job opening of Wallem Innovative Solutions.
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