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Technical Support Representative-Immediate Hiring
Technical Support Representative-Immediate Hiring
Technical Support Representative-Immediate Hiring
Date Posted:
2012-01-12
Call Center Company: Harte-Hanks Philippines
Description:
Harte-Hanks Philippines is looking for individuals who are qualified for the position of Technical Support Representative-Immediate Hiring.
Successfuly applicants for Technical Support Representative-Immediate Hiring will have a great career in Harte-Hanks Philippines.
Responsibilities:
Harte Hanks is currently looking for new talent to join a growing Customer Service Technical Support Team that delivers timely and high quality incident resolution utilizing knowledge of the customer environment,. You will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues. You will follow through on customer commitments with the utmost professionalism, courtesy, and a clear sense of accountability. You will develop a relationship with both the customer and technical peers for the products and services they support (with related technologies) in order to ensure improved collaboration and satisfaction in support.
Your primary focus will be ensuring that all Microsoft customers are very satisfied with the effectiveness and efficiency of the support they receive. A combination of being a quick learner, good listener, articulate, patient, and an effective collaborator makes you an ideal candidate for this exciting opportunity!
Requirements:
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.
At least 1 year(s) of working experience in the related field is required for this position.
Must have Technical Background especially the ones who have Telecommunications/laptop/computer support experience and PC Trouble shooting know how.
Applicants must be willing to work in Market!Market! Bonifacio Global City,Taguig.
Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
100 Full-Time positions available.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Technical Support Representative-Immediate Hiring job opening of Harte-Hanks Philippines.
You can apply at the following Harte-Hanks Philippines location(s):
Harte-Hanks Fort Bonifacio
Harte-Hanks Fort Bonifacio
4th floor Market Market
Fort Bonifacio, Global City Taguig
Philippines
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