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Call Center Directory
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Technical Support Consultants
Technical Support Consultants
Technical Support Consultants
Date Posted:
2011-04-11
Call Center Company: Infinity Support Philippines
Description:
Infinity Support Philippines is looking for individuals who are qualified for the position of Technical Support Consultants.
Successfuly applicants for Technical Support Consultants will have a great career in Infinity Support Philippines.
Responsibilities:
Provide technical support via phone, e-mail, and chat
Provided excellent customer service by providing customers product and service information
Handle general customer inquires and complaints
Identify needs of the customer and offer solution through up-selling and cross selling
Project a professional company image through good service in all customer interactions
Requirements:
Candidate possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field (Computer or IT-related college degree is an advantage)
Fresh graduates/Entry level applicants are encouraged to apply.
Above average English communication skills
Knowledgeable with basic computer operations and basic troubleshooting
Ability to learn and adapt to different learning environments
Internally motivated with a strong passion for continuous development
Any customer service related experience is desirable.
Be able to do multi-tasking
Agreeable to work on graveyard shift or shifting schedules
Call Center Directory advises to all job seekers to apply as walk-in applicant for Technical Support Consultants job opening of Infinity Support Philippines.
You can apply at the following Infinity Support Philippines location(s):
Infinity Support Ortigas
Infinity Support Ortigas
Units 1608 Antel Global Corporate Center,Julia Vargas Avenue, Ortigas Center, Pasig City
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Requirements:
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- Provide strategic and process solutions to clients
- Create and manage
RESPONSIBILITIES:
Provide high level and in depth technical support by resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with team service levels.
Work collaborat
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