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Technical Support Analyst
Technical Support Analyst (2006-04-16)
Call Center Company:
Five9, Inc.
Description:
Five9, Inc. is looking for individuals who are qualified for the position of Technical Support Analyst.
Successfuly applicants for Technical Support Analyst will have a great career in Five9, Inc..
Five9 Inc., the leading Global Provider of on-demand Telemarketing, customer service, and call center solutions, is in need of Technical Support Analyst
Qualifications:
Graduate of CS or any IT-related course
With 1-2 years experience in Customer Service or Technical Support, preferably in a call center environment
Excellent written and verbal communication skills in English
Demonstrated ability to work with documentation to resolve customer problems
Technical background in data communications or telephony customer problems
Knowledge in PC applications and peripheral equipment as well as LAN terminologies.
Knowledge of Windows networking protocols preferred
willingness to work in a team environment and ability to adapt to the ever-cdhanging developments in a VOIP systems arena.
Willing to work at Quezon city and in graveyard and weekend
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