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Team Leader for Visayas
Team Leader for Visayas (2009-08-29)
Call Center Company:
TeleTech Customer Care Management Philippines, Inc.
Description:
TeleTech Customer Care Management Philippines, Inc. is looking for individuals who are qualified for the position of Team Leader for Visayas.
Successfuly applicants for Team Leader for Visayas will have a great career in TeleTech Customer Care Management Philippines, Inc..
RESPONSIBILITIES:
* Will provide leadership, support and guidance to frontline staff to assist in achieving and maintaining the productivity targets identified in contracts.
* Coordinate the reporting of agent statistics to relevant Operations Manager in a timely manner as described in the final attachment to this document.
* Develop all frontline personnel and be a positive role model for them – leading by example.
* Providing timely identification and response to CSR performance needs / issues.
* Responsible for launching and completing relevant programs simultaneously when required.
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