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Call Center Directory
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Team Leader
Team Leader
Team Leader
Date Posted:
2005-08-24
Call Center Company: GlobalReach eBusiness Networks Inc.,
Description:
GlobalReach eBusiness Networks Inc., is looking for individuals who are qualified for the position of Team Leader.
Successfuly applicants for Team Leader will have a great career in GlobalReach eBusiness Networks Inc.,.
Candidate will be responsible in leading the team in achieving continuous improvement in performance by developing individual Customer Service Representatives through analysis, coaching and mentoring.
Essential Skills
Customer Driven, Commitment To Results, Solutions Oriented, Self and Shared Learning, Developing Others, Teamwork, Leadership, Flexibility, Communication, Planning and Organizing.
Desired Skills and Knowledge
Computer Literate (familiarity with commonly used softwares), Technical Expertise on acquired technology (PABX, IVR, CRM, CLI/CTI) & call flow process design, Basic understanding of quality tools & techniques and Bachelor degree holder of any four-year course.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Team Leader job opening of GlobalReach eBusiness Networks Inc.,.
Related Jobs:
Qualification:
1-year experience as a team leader
Willing to work odd hours
Excellent in spoken and Written English
College graduate
Must be a leader
The Team Leader is responsible in overseeing the project, ensuring the quality and timeframe of the project is followed. He/she will be reporting directly to the head of RND.
Graduates of Computer
Requirements:
Must have at least 1 year of working experience as a SUPERVISOR/TEAM LEADER in a call center.
Must be an enthusiastic and motivating leader.
Must have proven ability to train, dir
* The Account Team Leader is responsible for managing the activities performed by the Sales Executive and Order Entry Specialist to ensure sales and organizational goals and objectives are achieve
Requirements:
Business graduate with at least three years supervisory experience
Proficient in oral and written English
A strong leader with good interpersonal skills
Highly analytical when so
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