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Team Lead (2007-01-03)

Call Center Company: HyperQuality

Description:
HyperQuality is looking for individuals who are qualified for the position of Team Lead. Successfuly applicants for Team Lead will have a great career in HyperQuality.

Team Leads

Role
The incumbent will be responsible for managing client service delivery through resources on a program level. S/he will be the primary client contact and knowledge expert. S/he is required to manage team member performance and motivation. The person needs to work closely with our US based account management team to identify growth opportunities and proactively ascertain any showstoppers.


Desired Candidate Profile
• At least 3 years of International BPO experience with last one year in a supervisory role.
• Excellent analytical and communication skills.
• Proven track record of people management and situational leadership.
• Willing to work in a 24/7 environment.
• Willing to travel to US for process transition and other business needs.

Apply to: Opportunities@Hyperquality.com with TL as the subject code.