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Subject Matter Expert
Subject Matter Expert
Subject Matter Expert
Date Posted:
2011-11-06
Call Center Company: Infosys BPO Philippines
Description:
Infosys BPO Philippines is looking for individuals who are qualified for the position of Subject Matter Expert.
Successfuly applicants for Subject Matter Expert will have a great career in Infosys BPO Philippines.
Responsibilities:
Listens to live recorded calls and rates the customer service representatives based on defined quality standards.
Documents notes and findings for training/coaching references.
Monitors progress of customer service representatives.
Requirements:
Candidate must possess at least a Bachelor\'s/College Degree , any field.
At least 2 year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employees specializing in Quality Control/Assurance or equivalent.
5 Full-Time positions available.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Subject Matter Expert job opening of Infosys BPO Philippines.
You can apply at the following Infosys BPO Philippines location(s):
Infosys Taguig
Infosys Taguig
3rd Floor Metro
Market Market Fort Bonifacio
Taguig PHilippines
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