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Software QA Manager
Software QA Manager
Software QA Manager
Date Posted:
2011-11-02
Call Center Company: West Contact Services
Description:
West Contact Services is looking for individuals who are qualified for the position of Software QA Manager.
Successfuly applicants for Software QA Manager will have a great career in West Contact Services.
Responsible for managing the day-to-day activities associated with ensuring the completion and coordination of quality assurance tests of products and services are achieved and are according to methodologies and techniques that are established by the department; seek to resolve any issues impacting the quality assurance process which includes the creation and maintenance of test bed environments, defining test data, monitoring the quality and consistency of test documents, along with the development and implementation of automation tools
Bachelor's degree from an accredited college or university with major course work in computer science, quality assurance, communication, business administration, or a related field required.
Experience
Minimum 4 years experience in implementing software development processes, quality assurance, or related field required
Minimum 5 years supervisory or lead experience preferred
Other Skills Required
Basic knowledge of MS Word, Excel, PowerPoint, and Visio required
Basic knowledge of UNIX and multiple databases (e.g., SQL server, Oracle, Informix, etc.) required
Basic knowledge of programming languages (e.g., C++, COM, HTML, Java, etc.)
Call Center Directory advises to all job seekers to apply as walk-in applicant for Software QA Manager job opening of West Call Center.
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Skills and Experience:
• Working knowledge of MS Office Applications
• Knowledge of project related database management and spreadsheet software
• Working knowledge of the 5 fundamentals of Work
Responsibilities:
Develop and maintain software applications to support specific needs of operations and support personnel so that calls made and reports submitted to customers are according to req
Responsibilities:
Conducts SQA and internal audits to ensure that projects and departments follow the defined process. Audit software work products and review software engineering activities to ver
Responsibilities:
Strong knowledge in SQL Server 2005 / 2008 and MySQL queries and programming.
Must have extensive experience in testing web-based and e-Commerce applications
Develops software t
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