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Call Center Directory > Jobs/Careers > Sitel Philippines Job Openings

Sitel Philippines Job Openings





Sitel Philippines Job Openings


Date Posted: 2012-01-28

Call Center Company: Sitel Philippines

Description:
Sitel Philippines is looking for individuals who are qualified for the position of Sitel Philippines Job Openings. Successfuly applicants for Sitel Philippines Job Openings will have a great career in Sitel Philippines.

We have the right apps for a satisfying and rewarding job. Advance your career towards the exceptional. Join the best names in technology by joining Sitel.

Level 1 Technical Support Specialists
Hardware TSR
Software TSR
Travel Account Specialist
Level 1 Laptop and Printer Support Specialists
Dayshift CSRs
Australian Airline Specialists
Canadian Telco Specialists

get a promising and rewarding career with Sitel Philippines.

Level 1 Laptop and Printer Support Specialists
Customer Service Associates
Sales Support Specialists
Dayshift Customer Service Associates
Corporate and Non-Agent Positions

Your talent deserves the best. Your driven and outstanding disposition calls for remarkable returns. Explore careers at Sitel and enjoy the good things in the BPO business.

Level 2 MMORPG Gaming specialists
Oracle Database Administrator
Billing Analyst
Senior Reports Analyst
At Sitel, education is boundless, limitless.

Quality Analyst - HP account
Responsibilities:
Track and report agents' Quality Audits.
Track and analyze quality performance, mark-offs, and areas for improvements.
Monitor calls and provide timely and effective feedback.
Facilitate calibration sessions for both operations and client.
Analyze data to provide root cause and analysis and can execute action items to improve on opportunities observed.



Requirements:
Candidates must have at least 6 months work experience as a Call Monitoring Specialists or Quality Analyst in a Tech Account/Campaign
Has proven track record in Quality Coaching, Sales Coaching and would be able to motivate CSR/TSRs to meet goals.
Knowledgeable in Quality Metrics for Tech Programs
Must have strong listening, verbal and written communication skills.
Excellent organizational/time management skills.
Amenable to work in shifting schedule and graveyard shift in Pioneer,Mandaluyong.
Applicants should be Filipino citizens or hold relevant residence status.

Outbound Sales Agent and Collections Representative

Learning Manager
At least 2 years proven success as an internal/external training and development practitioner, background should be in a BPO/ Call Center Industry
Experience coaching, mentoring and developing others in a complex, fast paced environment
Solid understanding of training processes and practices for adult learner.
Proven ability to use competencies and skills to analyze client needs and agree on client specifications for learning content materials.
Ability to design and evaluate learning material – create a facilitators guide and participants material to support technical programs.
Must be flexible to work any time of the day/any given shift based on business requirements.
Can start asap and willing to work at Ortigas, Pasig

Customer Support Agents for Bilingual Mandarin Account
Responsibilities:
Responsible for providing excellent customer service to customers through managing day to day customer interactions





Requirements:
• At least 18 years old and above
• Applicants should be able to communicate and understand in Korean and English
• Willing to work on shifting schedules, graveyard, holidays & weekends
• Good in giving clear and brief instructions
• College Degree/ Associate/ Vocational Certificate in a computer course is a plus but not required
• Candidates should have completed at least 2nd year College of any IT related course or should have completed 2 years of a Vocational Program
• Preferably possess necessary and updated work documents/permits as required by Philippine government
• Position is open for fresh graduates

Operations manager
Learning Manager
Recruitment manager
Site HR Manager
Purchasing manager

Sitel Philippines has the exact pieces for a successful career: great benefits, career advancement and learning opportunities

Manila
Customer Service Reps
Bilingual Customer Service Reps (Japanese)
Junior Programmer
Inbound/Outbound Sales Reps
Technical Support Reps
Telecoms Engineer
Call Recording Analyst (verint)
Bilingual Customer Services Reps

Information Technology
Systems Developers
Network Engineers
Site Support Engineers
Systems Administrators
Site Support Team Leader
Baguio
CSRs (Credit Account)
TSRs (ISP Account)
Facilities Assistant
Network Engineer
On-the-job trainees
Operations: Learning Specialist (Technical and Communications)
Reports Analyst
Continuous IMprovement Managers (Six Sigma)
Sitel Baguio Academy is now accepting qualified applicants for Free Call Center Training. We train you then we hire you.

We now have one recruitment center in manila, hiring for Ortigas, Pioneer and Eastwood sites.

At Sitel, every hire is an investment, and training is an essential corner piece of our commitment to personnel development.

Stand out and bloom this summer. Grow with Sitel. Join sitel as it continues to expand.

Sitel Philippines and ClientLogic Philippines came together to create a new global leader in the business process outsourcing industry.

Join Sitel Philippines pioneer team and be part of an exciting new program providing customer service and support to Telecom New Zealand's pre-paid mobile customers.

Career opportunities also available:
Coach
Operations Manager
Workforce Coordinator
Reports Analyst
Senior Reports Analyst

Customer Service Professionals (with or without call center experience)
Inbound (US and UK and Asia Pacific), Outbound and Technical Accounts

Operations Director - Collections Account
Team managers - outbound account
Foundation Trainers
Human Resources and Administration
Human Resources Director
Human Resources manager
Recruitment Manager
Recruitment Assistant
Business Analyst
Programmers

Expansion of Major US credit card accounts in Eastwood and Pioneer
Customer Service Professionals
Team Managers (non-CSP)
Proven Team Manager with experience from an inbound customer service setting
Demonstrated leadership qualities with excellent people development and coaching skills
Passion and energy with a strong results focus

Trainers
Program Trainer with experience from an inbound customer service setting
strong facilitation skills with knowledge of adult learning principles and techniques
a passion for developing others

Quality Assurance professionals
excellent english communication including superior listening skills
6 to 12 months experience on an inbound customer service program
experience in call monitoring, evaluation, feedback and coaching for performance improvement preferred

Customer Service Professionals
Excellent verbal and vocal communication skills, including; active listening
Excellent command of English language including strong comprehension
Demonstratable customer service skills and orientation
At Sitel Philippines, we differentiate ourselves by creating a fun and empowered culture that allows all opinions and ideas to be heard.

Sitel Philippines provides people with the foundation to excel and grow by training them absolutely free. No strings attached
Customer Service Professionals - Gemini (Pioneering Team)
Customer Service Professionals - Outbound (hard selling)

At Sitel Philippines, we make it our business to evolve and grow. Every career is a game of strategy and joining SITEL Philippines could be your Best move yet. Because at SITEL Philippines, we give more

Experience the Sitel Philippines difference. Be the first to join our Pioneer team for a major US credit card company. A signing bonus awaits qualified CSPs and Tech. Support Agents.

Join Sitel Philippines pioneer team and be part of an exciting new program providing customer service and support to Telecom New Zealand's prepaid mobile customers

Client Program Manager
Proven skills leading an inbound program to deliver results
Expertise in operations with sound knowledge of call center methodologies and processes including workforce management, quality assurance and traiing
exceptional leadership with a focus on excellence
Team Managers - SAT
Experience in handling a team for a customer service account

Team Managers - PP
Experience in handling a team for a customer service financial account

Operations Managers - Inbound
3 years technical support/ customer service/ financial operations management experience in a call center environment

IT Network Specialists
Expertise in LAN, WAN and Cisco Routers

Quality Assurance Professionals
Quality Assurance experience of at least 6 months in a call center is a must

Data Administration and Reports Manager
Developing and managing production data for both internal and client reports. Identifying, analyzing, interpreting and managing negative performance trends ensuring clear understanding to all

Customer Server Professionals - Inbound
Must possess a high level of customer service and must have excellent english communication skills. No call center experience required

Customer Service Proffessionals - Outbound
At least 6 months of call center experience in international hardcore sales

Customer Service Professionals - Part-time
No experience required, guaranteed fixed hours per week, choose between 20 or 28 daytime hours. Undergraduates or working students are welcome to apply

IT Director
Strong technical knowledge and experience on various network and hardware platforms, with emphasis on Cisco routers and switches, Microsoft 2003 and active directory, Nortel VOIP, and Avaya VOIP architectures is a must. Minimum 7 years managerial experience in a technical environment required. Nortel, Avaya, Cisco and or Microsoft certifications is a plus.

Workforce Director
BS/BA degree with 5-6 years Workforce management experience is required. Must have experience with workforce management software packages like TCS, IEX or Blue pumpkin. Experience with ACD Management experience preferred

Australian Inbound Program (Pioneer Team)
Team Managers
must have the experience in handling a team for an international inbound account for at least 1 year

Foundation Training Manager
Inbound product Training Manager
Outbound Product Training Manager
Foundation Trainers

Be part of the pioneering team for a major US credit card company with Sitel Philippines

Customer Service Professionals
Must be a college graduate with 6 months of prior Customer Service with some sales experience and above average English communication and comprehension skills

Team Managers
Quality Assurance Professionals
Outbound Sales Representative
Bilingual Customer Service Professionals
Outbound Team Managers
Recruitment Assistants
Sales Coaches
Sales Verifiers
Workforce managers
workforce analysts
Financial Product Trainer



Call Center Directory advises to all job seekers to apply as walk-in applicant for Sitel Philippines Job Openings job opening of Sitel Philippines.


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Comments: (3)

Immatong, says: ...Hi...I'm a student of Eastern Luzon Colleges taking Bach. of I.T. and currently taking up my OJT subject...I would like to ask if your company is accepting students to have their On the Job Training at Sitel-Baguio. Please inform me as soon as possible so that I could handle my resume personally to whom it may concern... I hope this comment of mine will be entertained...Thank you...more power.

Ran says: Hi! I just wanna ask if its ok to apply in your ortigas site but I want to work in your baguio site. just do the recruitment process in ortigas and if given a chance to work in your company can I choose to which site would I like to work specifically baguio?

Edmar says: I just finished my online training that offered by JKY Customer Management Training, affiliate of callcenteronline.com. Can i apply here in sitel baguio even im just a college undergraduate? Can i apply anytime in Sitel Baguio. Thanks


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