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Call Center Directory
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Shift/Call Center Managers
Shift/Call Center Managers (2008-05-05)
Call Center Company:
Orpine Communications
Description:
Orpine Communications is looking for individuals who are qualified for the position of Shift/Call Center Managers.
Successfuly applicants for Shift/Call Center Managers will have a great career in Orpine Communications.
Job Description: Using your masterful background of hands-on coaching, training, motivating, & developing call center personnel, help us expand our client base as a Shift Manager!! The SM is responsible for the daily operations & productivity of the Call Center, managing inbound & outbound calling objectives and internal call center personnel
Responsibilities:
At least 2 years experience in Sales and Sales Management or Supervisory Experience
Maintains high outbound call volumes, daily reporting of any issues, and supervises all telesales personnel on their shift.
Detail oriented, hands on manager who is not afraid to get in the trenches to help their team attain monthly, quarterly and annual goals
Through leadership and motivation, your primary emphasis is on helping the individuals, team and the company to achieve defined sales quotas
The shift Manager will utilize their superlative communication & interpersonal skills, leadership & organizational mastery, strong problem-solving abilities, and professional work ethics to increase customer satisfaction and motivate staff.
Controls “team” activity on each shift.
Must be comfortable communicating with all levels of associates.
College degree preferred
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