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Sales Support Representatives
Sales Support Representatives
Sales Support Representatives
Date Posted:
2010-07-12
Call Center Company: VXI Global Solutions
Description:
VXI Global Solutions is looking for individuals who are qualified for the position of Sales Support Representatives.
Successfuly applicants for Sales Support Representatives will have a great career in VXI Global Solutions.
RESPONSIBILITIES:
Answers inbound customer calls and effectively respond to customer inquiries and complaints.
Asks probing questions to establish cause/s of customer complaint; explains probable cause/s and procedure for correcting the problem / error.
Answers customer inquiries clearly and logically; builds rapport, clarifies by asking relevant questions and validates all information given; ensures customer satisfaction at all times.
Up sells products and services according to the established need/s of the customer; explains product / service detail and procedure for account processing.
Secures the necessary customer information to process the account and close the sale; ensures that encoded data are complete and accurate.
Follows proper procedure in answering customer inquiries and addressing complaints.
Observes quality standards for all calls handled while ensuring customer satisfaction.
REQUIREMENTS:
Candidate must possess at least a Bachelor's Degree in any field or completed Second Year in College.
Experience in Outbound/Inbound Sales is an advantage but not required.
Ability to function in a fast paced, sales driven environment with minimal distraction and supervision.
Excellent Communication Skills.
Enjoys challenges and highly results-oriented.
Knowledge of Microsoft Office programs.
Maintain high demeanor, high attendance and sales performance according to project objectives.
Applicants must be willing to work in QUEZON CITY and be assigned in shifting and/or graveyard schedule.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh Graduates are also welcome.
Full-Time positions available.
Can start ASAP.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Sales Support Representatives job opening of VXI Global Solutions.
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