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Reports Analyst- Account Management
Reports Analyst- Account Management
Reports Analyst- Account Management
Date Posted:
2011-01-12
Call Center Company: eCost Philippines
Description:
eCost Philippines is looking for individuals who are qualified for the position of Reports Analyst- Account Management.
Successfuly applicants for Reports Analyst- Account Management will have a great career in eCost Philippines.
Responsibilities:
Manage reports for various clients; create efficient reports and analyze the results
Update and coordinate with the Executives and Managers in the US on the productivity, issues, problems, and trends related to the operations affecting the Manila branch
Ensure clients’ expectations are exceeded with a proactive approach to relaying information, addressing concerns, and clarifying needs and requirements
Find ways to improve current policies/procedures
Find gaps and provide options that will improve and enhance communication
Improves and systematizes the structure of workflow
Knows how to identify an issue or problems, and trends related to the operations and that’s affecting productivity
Thinks logically and knows when the numbers/ reports don't make sense
Requirements:
Excellent communication skills, both verbal and written
Excellent organizational skills and attention to detail
Dependable with a sense of time
Has a passion for ecommerce business.
High level of motivation and ability to work with little supervision
Sense of urgency in meeting client requests
Ability to aggressively multi-task and manage multiple projects/reports.
Ability to negotiate effectively; demonstrate an appropriate level of tact and diplomacy when dealing with others; create effective working relationships; be respectfully assertive
Ability to work under the pressure of tight deadlines and changing priorities
Computer savvy. Proficient in MS Office suite products (Excel, Word, PowerPoint)
1-2 years of account management experience is a plus
Call Center Directory advises to all job seekers to apply as walk-in applicant for Reports Analyst- Account Management job opening of eCost Philippines.
You can apply at the following eCost Philippines location(s):
eCost Ortigas Center
eCost Philippines
4F Tycoon Center Bldg.
Pearl Drive, Ortigas Center
Pasig City 1605
Philippines
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