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Quality Assurance Representative
Quality Assurance Representative
Quality Assurance Representative
Date Posted:
2005-08-24
Call Center Company: Air Relay Corporation
Description:
Air Relay Corporation is looking for individuals who are qualified for the position of Quality Assurance Representative.
Successfuly applicants for Quality Assurance Representative will have a great career in Air Relay Corporation.
The Quality representative is responsible for monitoring Call Center Representatives with respect to quality. This includes developing sales skills and program knowledge while continually evaluating the Associates’ sales presentation for quality purposes.
MINIMUM REQUIREMENTS
College Degree
The Quality representative must possess
strong leadership abilities.
Must have good English communication skills
Call Center Directory advises to all job seekers to apply as walk-in applicant for Quality Assurance Representative job opening of Air Relay Corporation.
Related Jobs:
Air Relay Corporation Philippines is currently looking for dynamic individuals to fill in the position of Telephone Sales Representative:
The Telephone Sales Representative makes and/or receives te
Requirements:
1-2 year(s) relevant leadership experience in a call center is a MUST.
Experience as a Quality Manager is a PLUS
Responsible for overseeing the Quality Assurance Team.
Responsib
Responsible for managing the day-to-day activities associated with ensuring the completion and coordination of quality assurance tests of products and services are achieved and are according to method
Responsibilities:
Monitor/audit each assigned associate in accordance with C3 and client requirements.
Provide personal and proactive feedback to associates both in one on one and group settings.
RESPONSIBILITIES:
* Drive coloration and strategy of the customer satisfaction process to the internal quality process.
* Ensures QA Department is implementing TeleTech Quality Assurance B
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