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Quality Assurance Manager (2005-09-04)

Call Center Company: 3i: Interaction, Innovation, Inspiration

Description:
3i: Interaction, Innovation, Inspiration is looking for individuals who are qualified for the position of Quality Assurance Manager. Successfuly applicants for Quality Assurance Manager will have a great career in 3i: Interaction, Innovation, Inspiration.

Requirements:

1-2 year(s) relevant leadership experience in a call center is a MUST.
Experience as a Quality Manager is a PLUS
Responsible for overseeing the Quality Assurance Team.
Responsible for creating and implementing action plans and training programs to uphold accuracy and quality of calls
Must have excellent oral and written communication skills.
Participates in other special projects assigned.
Candidate must possess at least a Bachelor's/College Degree in any field.
Willing to work in shifts (mostly night shifts and graveyard shifts).
Applicants must be willing to work in Makati, Ortigas and Alabang.