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Operations Manager
Operations Manager (2005-09-21)
Call Center Company:
eCODE, Inc. (Philippines)
Description:
eCODE, Inc. (Philippines) is looking for individuals who are qualified for the position of Operations Manager.
Successfuly applicants for Operations Manager will have a great career in eCODE, Inc. (Philippines).
Responsibilities:
The candidate will have overall responsibility for managing the smooth flow of operations of a team of billing specialists, particulary in meeting clients' expectations
This position leades a team of shift supervisors to ensure that all training and development needs of the operations staff are met
He/she shall likewise oversee the activities of the other departments in the company including Finance, Human Resources an Information Technology
It requires graveyard shift schedule
REQUIREMENTS:
2-5 years managerial experience preferably in a medical transcription /call center company
Excellent leadership, highly ananlytical and with good problem solving skills
Able to operate indenpendently and in consultation with top management
Highly proficient in software applications (Excel, Access)
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