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Operations Manager
Operations Manager
Operations Manager
Date Posted:
2011-11-09
Call Center Company: Aditya Birla Minacs
Description:
Aditya Birla Minacs is looking for individuals who are qualified for the position of Operations Manager.
Successfuly applicants for Operations Manager will have a great career in Aditya Birla Minacs.
Operations Manager- With Prior Authorization Experience-Medical Account
Responsibilities:
This position is responsible for the overall operation of account/campaign. The incumbent is responsible for service delivery execution including achieving contractual center performance metrics and assisting with annual budget preparation and managing financial resources. Responsible for operational excellence, productivity and development of the operations team as it supports our clients’ business needs. Consults with client solutions staff in relation to program feedback. Ensure all contractual Key Performance Indicator’s (KPIs) are met for Program.
Requirements:
Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master's Degree, any field.
Minimum 5 years Call Center Experience including1-2 years management capacity is required for this position.
Excellent verbal and written English communication skills.
General knowledge of windows-based applications and web technology.
Applicants must be willing to work in Eastwood Libis.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Healthcare - Nurse/Medical Support & Assistant or equivalent.
Senior Team Leader with Prior Authirization or Medical Account Experience may apply.
1 Full-Time positions available.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Operations Manager job opening of Aditya Birla Minacs.
You can apply at the following Aditya Birla Minacs location(s):
Aditya Birla Minacs Libis
Aditya Birla Minacs Libis
10th Floor, 1800 Eastwood Avenue
Eastwood City Cyberpark
1880 E. Rodriguez, Jr. Avenue
Bagumbayan Libis,Quezon City
Philippines 1110
Phone: +63 2 706 1756
+63 2 706 1757
Fax: +63 2 706 1743
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