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NCO Philippines Job Openings
NCO Philippines Job Openings
NCO Philippines Job Openings
Date Posted:
2011-09-06
Call Center Company: NCO Group
Description:
NCO Group is looking for individuals who are qualified for the position of NCO Philippines Job Openings.
Successfuly applicants for NCO Philippines Job Openings will have a great career in NCO Group.
Team Manager - Sales (QC)
Responsibilities:
Providing positive, consistent, fair and committed leadership to the team
Actively pursuing a team environment focused on the achievement of the project's high quality standards and high performance goals.
Recognizing their team's deficiencies and developing action plans to overcome them.
Meeting monitoring goals and completing related reports
Providing effective feedback and coaching to the agents
Recommending innovative suggestions on incentive programs to motivate floor staff
Providing coverage on the floor as directed
Other duties and projects as required.
Requirements:
Management and/or call center experience preferred
2+ years related experience and/or training; or equivalent combination of education and experience
Experience in budget, forecasts and expense management desired
Assertive self starter who can work independently, yet function in a team environment
Excellent organization, planning, time management and analytical skills. Strong team building, interpersonal, communication, and motivational skills
Ability to lead and supervise in a fast paced, rapidly changing environment while managing multiple priorities
Ability to manage a diverse workforce
Applicants should be Filipino citizens or hold relevant residence status.
Full-Time positions available.
With previous Sales experience
Senior Operations Manager (Clark, Pampanga)
Bachelor's degree from four-year college or university; and extensive experience in positions of management, especially the running of a call center facility. Responsibility and/or an equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Strong operation/production "hat"
Strong leadership skills
Ability to perform with ease multiple tasks and manage time effectively
Must be willing to relocate in Clark, Pampanga.
HR Masterdata Administrator
Maintain, update, and audit Human Resource data elements in the Human Resource Information System (HRIS) and Hiring Management System (HMS). Ensure proper use of data integration between the HRIS and the HMS for new hire on-boarding.
Principal Responsibilities
Maintain and update the organizational structure hierarchy, job function structure, departments, and work centers in the HRIS system and in the HMS system.
Audit the HRIS system to ensure compliance with position titles, abbreviations, job codes, overtime status, and manager hierarchy.
Create and configure new organization units and cost centers in the HRIS system and the HMS system. Maintain close communication with the Accounting and Finance departments to ensure accurate cost center structure.
Create and audit employee roster and position information to ensure data integrity in the HRIS and HMS systems.
Maintain day-to-day position information in the HRIS system to include: titles, abbreviations, job codes, overtime status, cost center, organization level and manager relationships.
Knowledge, understanding, and compliance with all Federal and Local laws and regulations relating to job duties.
Knowledge, understanding, and compliance with NCO policies and procedures.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.
Perform other duties as assigned by management.
Requirements:
Bachelor's Degree or equivalent in relevant work experience.
1-2 years of previous Human Resources or Human Resource Information Systems experience.
SAP and Taleo experience preferred.
Excellent Microsoft Office computer skills including Word, Excel, and Access.
Must be detail oriented.
Ability to research and analyze various types of data information.
Ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulations or government law.
Ability to maintain the highest level of confidentiality.
Excellent interpersonal, written, and oral communication skills.
Ability to work in a team fostered environment.
Ability to work in multi-tasked environment.
Ability to prioritize and organize work.
Call Center Agents for Immediate Hiring!
Apply Now!
free prepaid phone cards for those who will pass the day's assessment.
Available Positions:
Technical Support Representatives
Customer Service Representatives
Collections Agents
Directory Assistance Agents (QC Only)
IT Site Support Technician
Spanish - Speaking Agents
Customer Service Representatives
Directory Assistance Agents
Collections Agents
Sales Agents
We are looking for results driven individuals to fill the following positions:
Technical Support Representatives for a Gaming Console Account
ISP Account
Customer Service Representatives
Directory Assistance Agents
Collections Agents
Telemarketing Agents
NCO Group Philippines is a global leader in providing diversified business process outsourcing solutions. NCO Group Philippines is the best-in-class, results-driven reputation, strong financial track record and proven business model makes NCO Group Philippines the choice for BPO solutions. NCO Group RMH Philippines needs over 500 Technical Support Agents, Customer Service Representatives, and Telemarketers within the week.
NCO Group is an equal opportunity affirmative action employer and a drug-free workplace committed to a diverse workforce.
NCO Group RMH Philippines is in need of the ff.:
Technical Support Agents
Highly refined troubleshooting and problem solving skills
demonstrated expertise with Microsft Windows OS, including Windows file structures and navigation.
Customer Service Agents
Spanish Speaking Agents
Directory Assistance Agents
Collection Agents
Team Managers
Telemarketing Agents
Customer Service Agents
Technical Support Team Managers
Technical Support Operations Manager
Administrative Assistant
Recruitment Assistant
Student-Trainees
Company Doctor
Reports Analyst
Telemarketers
Collections Agents
Customer Services Agents
Telemarketing Agents
Collections Team Manager
Sales Trainer
Reports Analyst
Collections Agents
Sales Agents
Help Desk Technicians
Telecom Provisioner Agent
Telecom Provisioner Supervisor
Telecom Provisioner Operations Manager
Workforce Supervisors
Facilities Personnel
Call Center Agents
MIS Reporting manager
NCO Group RMH Philippines offers the ff incentives/benefits:
13K to 18K
Signing Bonus for Telemarketers
Full Meal and 20% night differential
3K Referral Bonus
Medical and Hospitalization
Fun, Comfortable and Professional Environment
Open Door Policy
OJT for Finance Department
Responsibilities:
Will assist the Finance department with documentation, filing and other accounting relevant tasks.
Requirements:
Candidate must be on college level, Business Studies/ Administration/ Management, Commerce, Finance/ Accountancy/ Banking or equivalent
Applicants must be willing to work in Fort Bonifacio, Taguig
Must have good organizational and�analytical skills
This position is ONLY OPEN FOR ENROLLED COLLEGE STUDENTS
5 Internship positions available
Call Center Directory advises to all job seekers to apply as walk-in applicant for NCO Philippines Job Openings job opening of NCO Group.
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Comments: (2)
rosemarie says: gud am, we are from the municipality of Talavera (LGU), our municipal mayor wants to tie up with you about the possibility of putting up a branch of NCO in our municipality. any information coming from you is very much appreciated.
isabel says: where's your office in clark?
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