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Call Center Directory > Jobs/Careers > Mis Executive

Mis Executive





Mis Executive


Date Posted: 2010-11-24

Call Center Company: Cybernet SlashSupport Philippines

Description:
Cybernet SlashSupport Philippines is looking for individuals who are qualified for the position of Mis Executive. Successfuly applicants for Mis Executive will have a great career in Cybernet SlashSupport Philippines.

Responsibilities:

Creating and maintaining reports in Excel & if required, Access, that allows the company to get information on daily business activities.
Preparation of daily Real-time Performance status reports to employees and leadership level.
Preparation of weekly/monthly Performance Status Reports to Senior Management
Collate, Analyze and Present company performance details quarterly and half yearly.
Provide information to management and meet weekly to ensure consistency in data and information across the company.
Creating MIS/ Dashboard report and presenting it to the concern Department.
Make company performance reports and analyzing them from company prospect.
Design reporting formats to provide accurate information in a clear and concise manner.
Produce and support existing reports and processes
Review history of current reporting for time utilization, consistency and accuracy.
Monitor implementation of MIS processes and evaluate their effectiveness.
Standardize similar reports across clients, departments and teams.
Ad Hoc data collection, analysis and reporting as required. (I. e. Data/ Field Formatting, Data Storage, and report Generation. )
Maintain all details of service agreements with clients.
Understand requirements, design formats, deploy formats, follow up with Business development Team, Client Services Department, and Quality team and validate data.
Measure and develop service level targets against Best in class benchmarks.
Undertake Trend Analysis of Data and Automation of reports.
Day-to-Day Analysis of MIS Reports
Prepare variance reports such as Forecast vs. Actual sales and so on related to various departments within the organization.
Mapping of Data to provide trend analysis and make notes regarding consistency in performance and information collect
Requirements:

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
At least 1 year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
Strong MS Excel skills, including but not limited to VB Macro scripting, functions, solver, and analysis toolpak.
Knowledge of MS Access and MS Office required.
Ability to generate reports Excel, and reasonable knowledge of MySql reporting.
Knowledge of RPO/ BPO Best Practices preferred.
Exposure to Business process orientation preferred.
Full-Time positions available.

Call Center Directory advises to all job seekers to apply as walk-in applicant for Mis Executive job opening of Cybernet SlashSupport Philippines. You can apply at the following Cybernet SlashSupport Philippines location(s):

Cybernet McKinley
Cybernet SlashSupport Philippines McKinley
CSS Career Center
Ground Floor, 8/10 Building,
Upper McKinley Hills, Fort Bonifacio, Taguig City




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