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Manager - Six Sigma
Manager - Six Sigma (2008-01-17)
Call Center Company:
IBM Call Center
Description:
IBM Call Center is looking for individuals who are qualified for the position of Manager - Six Sigma.
Successfuly applicants for Manager - Six Sigma will have a great career in IBM Call Center.
Manager - Six Sigma
(National Capital Reg - Makati City, Mandaluyong)
Responsibilities:
* Function as primary Six Sigma leader and key resident subject matter expert regarding Six Sigma initiatives tied directly to strategic business unit objectives and operations strategy
* Develop & conduct the Six Sigma training programs.
* Lead and manage BU-wide Black Belt Projects.
* Mentor Six Sigma Projects.
* Retain talent by proactively engaging with people and provide coaching to ensure development of direct reports.
* Define job responsibilities, supervise and review performance on an ongoing basis.
Requirements
* Candidate must possess at least a Bachelor’s/College Degree in any Engineering course or equivalent
* Required language(s): Filipino, English
* Candidate must be Six Sigma Black Belt Certified
* Must have experience in leading and mentoring Six Sigma projects. Preferrably in a Call Center environment.
* Must have experience in conducting Six Sigma Training.
* Must be able to successfully manage multiple projects simultaneously
* Excellent interpersonal, organizational, mediation and negotiation skills.
* Strong and effective verbal and written communication skills.
* At least 5 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Makati City and Mandaluyong.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Assistant Manager / Managers specializing in Process Design & Control/Instrumentation or equivalent.
* Must be willing to work on shifting basis
* Full-Time positions available.
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