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Linux Helpdesk Specialist
Linux Helpdesk Specialist
Linux Helpdesk Specialist
Date Posted:
2011-01-25
Call Center Company: Integrim BPO Solutions
Description:
Integrim BPO Solutions is looking for individuals who are qualified for the position of Linux Helpdesk Specialist.
Successfuly applicants for Linux Helpdesk Specialist will have a great career in Integrim BPO Solutions.
Specific Responsibilities include:
Work as part of a team that operates 900+ mission critical Linux and Windows servers
Manage applications to monitor service uptime and performance
Diagnose and troubleshoot incidents while attempting to resolve the majority on your own
Escalate issues to the appropriate business and technical experts and coordinate the efforts of all involved
Communicate the status of incidents and progress made in terms that business stakeholders will be able to understand
Maintain system documentation and troubleshooting procedures
Requirements:
2-3 years working with Linux, preferably RHEL/CentOS, and MS Windows server operating systems
1-2 years experience managing monitoring software (e.g. Cacti, Sitescope)
Experience supporting Apache/Tomcat/JBoss web application servers
Exceptional customer service and trouble shooting skills
Must be able to travel and do shift work
Experience working in an ITIL environment is an asset
Strong interpersonal skills
Excellent English communication skills
Full-Time positions available.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Linux Helpdesk Specialist job opening of Integrim BPO Solutions.
You can apply at the following Integrim BPO Solutions location(s):
Integrim BPO Solutions QC
Integrim BPO Solutions
11th Floor Eton Cyberpod Centris
EDSA Quezon Avenue
Quezon City Philippines
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IT Helpdesk Analyst
The Helpdesk Analyst will provide frontline IT support for employees that are experiencing issues with company hardware or systems.
Requirements:
Dealing with clients
Answering emails and phone calls from customer's inquiry
Ability to work independently and as part of a team
Should be able to respond to customers promptly
customer service
Qualifications:
Graduate of Computer Programming, any related course
Expert in Linux, LAN, Web Programming and troubleshooting
Willing to work on shifts
Responsibilities:
* Assists in the planning, design, and implementation of mission critical servers (such as IPBX Servers, Firewall Servers, Applications servers, Database servers, Corporate E-
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