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IT Support (Part-time)
IT Support (Part-time) (2007-12-07)
Call Center Company:
Affiliated Computer Services (ACS)
Description:
Affiliated Computer Services (ACS) is looking for individuals who are qualified for the position of IT Support (Part-time).
Successfuly applicants for IT Support (Part-time) will have a great career in Affiliated Computer Services (ACS).
IT Support (Part-time)
(National Capital Reg - Makati City)
Responsibilities:
* Part-time opportunity working for a multinational conglomerate that may lead to a permanent position
* Assist in providing day-to-day Level 1 end user support for all aspects of the IT services for client’s local office
* Support on-site engineer to build and install PCs, servers, printers and peripheral devices as required
* Assist in handling software and email installations and troubleshooting
* Ensure that all aspects of the service are documented and that existing documentation is kept up to date
* Proactively look for preventive initiative to reduce total support needs
* Working knowledge of PABX, Audio/Video equipment & Card Access system is preferred but not required
Requirements:
* 0-2 years IT service support experience
* Fast learner and team player
* Customer focus and able to adapt to fast changing & stressful environment
* Basic hardware knowledge (PC, router, hub, printer, PABX, etc)
* Basic Windows OS, MSOffice & email apps troubleshooting
* Attentive listening & excellent communications skills
* Ability to multitask and be able to prioritize tasks assigned
* Bachelor’s degree in technical field or relevant working experience is preferred, but not required
* Fresh graduate is welcomed to apply
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