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IT Site Support Technician

IT Site Support Technician

Date Posted: 2010-05-12

Call Center Company: NCO Group

Description:
NCO Group is looking for individuals who are qualified for the position of IT Site Support Technician. Successfuly applicants for IT Site Support Technician will have a great career in NCO Group.

RESPONSIBILITIES:

The successful candidate will be responsible for technical support on all hardware, software and connectivity issues of the NCO site. Liaises with NCO employees. Successful candidate will work with a team of Site Support Technicians.

REQUIREMENTS:


Bachelor's Degree in Computer Science, Computer Engineering, ECE or any IT related course.

Minimum 1 year experience in providing technical and end-user desktop support, preferably in a call center environment

Good working knowledge of MS Windows 2000/XP, MS Servers, MS-Exchange, Anti-Virus and other productivity suites

Good working knowledge of switches, routers, DSL, LAN, WAN, VOIP

Excellent communicator using a variety of methods (phone, email, online chat), good command of the English language

Willing to work on shifts, render stand-by/on-call duty, weekends and public holidays on a 24x7 operation environment

Highly motivated, mature, professional and willing to provide 100% performance

Certification is an advantage but not a must

An industry competitive remuneration awaits the successful candidate

Willing to work in Diliman, Quezon City

Call Center Directory advises to all job seekers to apply as walk-in applicant for IT Site Support Technician job opening of NCO Group.


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