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IT BAU Support Analyst
IT BAU Support Analyst
IT BAU Support Analyst
Date Posted:
2011-08-31
Call Center Company: ANZ Global Services
Description:
ANZ Global Services is looking for individuals who are qualified for the position of IT BAU Support Analyst.
Successfuly applicants for IT BAU Support Analyst will have a great career in ANZ Global Services.
Responsibilities:
Provide timely information
Monitor and maintain system performance
Regularly perform system backup
ANZ is accelerating the growth of its business in Asia. We realize that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in the market to thrive as part of our diverse team.
The position holder has the responsibility to ensure that all tickets handled are completed within the specified time. The selected candidate will work under the direction of systems support officers to troubleshoot and resolve issues encountered on the production floor and by back office users. Participating in team meeting activities and promoting team spirit/cohesiveness will be crucial to this role. In addition, you will have to work productively and professionally and demonstrate ways to improve customer service.
Requirements:
To be eligible to apply for this position, you should have strong operational knowledge and systems support experience. Ability to effectively influence and communicate with stakeholders at varying levels will bring success to this role. The successful candidate will have an eye for detail and accuracy with advanced problem solving abilities.
This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths.
Call Center Directory advises to all job seekers to apply as walk-in applicant for IT BAU Support Analyst job opening of ANZ Global Services.
You can apply at the following ANZ Global Services location(s):
ANZ Makati
ANZ Makati
12/f Solaris One Building
130 Dela Rosa Street.
Makati City Philippines
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