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IBM Daksh Philippines Job Openings
IBM Daksh Philippines Job Openings (2007-11-08)
Call Center Company:
IBM Call Center
Description:
IBM Call Center is looking for individuals who are qualified for the position of IBM Daksh Philippines Job Openings.
Successfuly applicants for IBM Daksh Philippines Job Openings will have a great career in IBM Call Center.
IBM Daksh, a wholly owned company of global technology giant IBM, believes in creating an environment that respects the uniqueness that separate us as well as the similarities that unite us.
Champion innovator IBM Daksh Call Center Philippines is constantly driven to pursue excellence, enhance capabilities, and uphold motivation. IBM Daksh Philippines incorporates dedication to perfection through six Sigma workshops, hone skills and stabilize potential through voice, accent, and process training and nurture employees through encouraging, highly recognized organizational development seminars. IBM Daksh Philippines (IBM Business Services) has all the reasons to make you feel special and smile whether you're a call enter, hr or a finance professional. IBM Daksh Philippines, leader in Business Process Outsourcing, is now hiring qualified customer care specialists who can start immediately.
IBM Daksh Philippines is in need of the following support and leadership posts:
Customer Care Specialists
excellent command in oral and written english
Technical Specialists
Excellent Oral and wriiten communication skills
knowledge of Mac OS is preferred
Telecommunications (Voice Support)
Internet Shopping Company (Email/Chat Support)
Technical Support Agents
Service Leaders
Operations Manager
Financial Analyst
Voice and Accent Trainers
Team Leaders
Workforce Manager
Workforce Management Specialists
Workforce Management Leaders
Quality Manager - Process Improvement
Quality Manager - Quality Management Systems
Quality Assurance Leaders
Quality Assurance Specialists
Purchasing Manager
Finance Accounting and Reporting Manager
IT Helpdesk Manager
Technical Support Engineer
Quality Consultant
Implementation Manager
Customer Care Specialist for Consumer Manufacturing (Thai)
must be a graduate of any 4 year course
must possess excellent oral and written English and Thai communication skills
Must be adept in computers and various applications
Background in HR is an advantage
Team Leaders
must have at least 1 year of supervisory experience in a call center specifically for voice or email/chat support
Should possess the ability to handle a team and lead others effectively towards individual team goals.
Operations Manager
Should have at least 6 years work experience in the related field, preferably in a call center
Knowledgeable in account management and client coordination
preferably assistant manager/manager level.
Voice and Accent Trainer
must have at least 1 year work experience, 6 months of which should be in call center operations, teaching or broadcasting
must be familiar with linguistics and can facilitate grammar and speech classes
must have excellent english communication skills
Workflow Manager
must have at least a minimum of 2-4 years hands-on experience in directly managing a team in a call center environment
must be highly proficient in MS Excel and data analysis
Working knowledge of IEX software and Real Time Monitoring
Customer Care Specialists to handle reservations for Travel Account
College or voacational course graduates, with excellent english communication skills, adept in computers, and preferably those with good background in tourism, foreign service, international studies, and other related courses.
Managerial Positions:
Transition and implementation Managers
Compensation and Benefits Managers
Payroll Manager
Finance Manager
Accounting Managers
QMS Managers
Online Photo Publishing Service
must have completed at least 3 years of college education
Must possess excellent oral and written english communication skills
must be adept in computers and various applications
must be familiar in troubleshooting analysis
experience in up selling is an advantage
background in photography an advantage
at least 3 years experience is required for all managerial positions
Call Center Managerial Positions
Operations Director
Training Manager
Workforce Manager
Quality Assurance Manager
VA Trainer for Australian Account
Process Trainer for Travel Account
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