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Genpact Philippines Job Openings
Genpact Philippines Job Openings
Genpact Philippines Job Openings
Date Posted:
2012-05-08
Call Center Company: Genpact
Description:
Genpact is looking for individuals who are qualified for the position of Genpact Philippines Job Openings.
Successfuly applicants for Genpact Philippines Job Openings will have a great career in Genpact.
One step closer to your next career...
Legal Section Lead
Candidate must possess at least a Bachelor's/College Degree , Law or equivalent.
Candidate must be licensed to practice law in the Philippines; IT-BPO/Call Center experience preferred
Required language(s): English and Filipino.
Preferably has compliance or audit experience in a bank, financial services or insurance company or at least 3 year(s) work experience in a related field.
Working knowledge of US banking laws and/or other laws applicable to the banking, financial services or insurance industries
Full-Time position available.
Genpact's Education @ work program provides continuous learning opportunities to its employees.
200 Customer Service Representatives
100 Technical Support Representatives
Spanish Speaking Representatives
Collections Managers, Workforce Analysts, Process Trainers, Quality Analysts, Team Leaders, IT Managers
Grow with us. Genpact is currently looking for
Alabang
100 Technical Support Representatives
250 Customer Service Representatives
Quezon City
Spanish Speaking Representatives
100 collections/Mortgage Reps
100 Customer Service Reps
AVP for Customer Service
Responsibilities:
• Managing the performance & development of managers and team leaders.
• Ensuring high quality output from all processes and ensuring that performance is in line with service level agreements.
• Maintaining a relationship of trust between customers and Genpact for ensuring seamless service delivery.
• Developing and delivering on forecasts, budgets & profitability.
• Identifying obstacles to plans, business goals or objectives and recommending and implementing solutions.
• Developing and and implementing policy, monitoring and ensuring compliance with legislation governing area of responsibility.
Requirements:
Candidate must possess at least a Bachelor's/College Degree.
At least 5 year(s) of working experience in the Banking industry handling customer service, or BPO/Call Center industry handling Customer Service particularly for a bank/financial program>
Applicants must be willing to work in Muntinlupa City.
Candidate must be a Senior Operations Manager, or an AVP/Director specializing in Customer Service or equivalent.
300 Collections and Customer Service Associates in QC
300 Collections and Customer Services Associates in Muntinlupa City
Qualifications
Experience in customer service, tele-collections, field collections, telemarketing, visa processing
1 month experience in international collections program
Call Center Directory advises to all job seekers to apply as walk-in applicant for Genpact Philippines Job Openings job opening of Genpact Philippines.
You can apply at the following Genpact Philippines location(s):
Genpact Alabang
Genpact Alabang
5f, Genpact Bldg.
Plaza A, Northgate Cyberzone
Alabang Muntinlupa City
Philippines
Genpact Quezon City
Genpact QC
12f, One Cyberpod Centris
EDSA cor. Quezon Ave.
Quezon City Philippines
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