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Call Center Directory
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Executive – Customer Service
Executive – Customer Service (2006-05-24)
Call Center Company:
Live Help BPO
Description:
Live Help BPO is looking for individuals who are qualified for the position of Executive – Customer Service.
Successfuly applicants for Executive – Customer Service will have a great career in Live Help BPO.
Scope of function: To attend in bound calls and provide customer service
Reports to: Team leader
Age: 21 to 40
Education: Should be a graduate. Preferably non-MBA/ non- Technical educational background
SUMMARY OF RESPONSIBILITIES
- To handle customer query efficiently and swiftly resolve all issues.
- To meet & exceed customer needs and provide customer satisfaction.
- Wherever required up sell the appropriate product to all customers at the most profitable rate that can be achieved
- To meet business targets for both quantity and quality
WORK EXPERIENCE & OTHER ABILITES REQUIRED:
- Basic IT
- Excellent People Skills
- Knowledge of Customer Service
- Telephone
- Business etiquette
- Customer service - voice and listening comprehension
- Prior experience in a Voice based process would be desirable.
To apply, send your resume to career@livehelpbpo.com
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