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English Speaking Cusomer Care Analyst
English Speaking Cusomer Care Analyst
English Speaking Cusomer Care Analyst
Date Posted:
2011-11-16
Call Center Company: Hubwoo Philippines
Description:
Hubwoo Philippines is looking for individuals who are qualified for the position of English Speaking Cusomer Care Analyst.
Successfuly applicants for English Speaking Cusomer Care Analyst will have a great career in Hubwoo Philippines.
This position will entail supporting users in Europe/US/Asia on Hubwoo applications via phone and email. Position will also eventually be responsible for administration and training.
Assist customers realizing bidding, call for tender and transactions through our platform
Assist customers with catalog creations, updates, and approvals,
Assist with Supplier on boarding,
Sending multilingual customer notifications both planned and unplanned,
Manage customer care European and US requests (emails & phone calls) by opening tickets for each issue and handling the issue or escalating to the appropriate teams,
Follow-up tickets making sure the Service Level Agreements are met,
Train new clients/suppliers.
Requirements:
Candidate must possess at least a Bachelor's/College Degree , any field.
SAP knowledge is an advantage
Background in Procurement as supplier or buyer is an advantage
Must be able to learn new technologies and concepts quickly,
Must be able to communicate clearly to team members and customers,
Strong written and verbal communication skills are required,
You will be supporting professionals in our client’s organizations. Neutral language skills are essentials,
Required language(s): English
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Alabang,Muntinlupa.
Full-Time positions available.
Call Center Directory advises to all job seekers to apply as walk-in applicant for English Speaking Cusomer Care Analyst job opening of Hubwoo Philippines.
You can apply at the following Hubwoo Philippines location(s):
Hubwoo Philippines Alabang Muntinlupa
24 Tower 2
Insular Life Corp. Center
Filinvest Alabang
Muntinlupa City Philippines
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