|
Call Center Directory
> Jobs/Careers
>
Customer Service Representatives
Customer Service Representatives (2006-05-08)
Call Center Company:
Priousol, Inc.
Description:
Priousol, Inc. is looking for individuals who are qualified for the position of Customer Service Representatives.
Successfuly applicants for Customer Service Representatives will have a great career in Priousol, Inc..
Prime Outsource Solutions, Inc. is now expanding its operations and is looking for qualified personnel to fill the position of a Customer Service Representative.
Qualifications
* College level or graduate of any course.
* Above average verbal English communication skills.
Reponsibilities
Call Center Operations:
* Complies with required shift schedules and login hours, with adherence to break schedules and after call work in order not to disrupt operations as forecasted.
* Takes first level of contact to settle customer complaints, concerns and issues in an efficient manner· Provides correct and accurate information regarding customers' inquiries.
* Comply with the early in schedules and overtime requirements, if needed by Business Unit Operations.
* Responsible for taking care of company properties and equipments by ensuring that the necessary equipments are in proper operating mode or reporting any damages found.
Quality Call Handling Monitoring
* Attends regular briefing regarding information updates.
* Ensures quality call handling, adhering to set standards for operations.
* Ensures that all information communicated to the caller is correct and updated.
Interpersonal and Discipline
* Observes and follow Company and Client policies and procedures.
* Performs other duties as may be assigned or required by the job.
Send Applications to : hrd@priousolinc.com
|
