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Customer Service Representatives

Customer Service Representatives

Date Posted: 2006-05-08

Call Center Company: Priousol, Inc.

Description:
Priousol, Inc. is looking for individuals who are qualified for the position of Customer Service Representatives. Successfuly applicants for Customer Service Representatives will have a great career in Priousol, Inc..

Prime Outsource Solutions, Inc. is now expanding its operations and is looking for qualified personnel to fill the position of a Customer Service Representative.

Qualifications

* College level or graduate of any course.
* Above average verbal English communication skills.

Reponsibilities
Call Center Operations:

* Complies with required shift schedules and login hours, with adherence to break schedules and after call work in order not to disrupt operations as forecasted.
* Takes first level of contact to settle customer complaints, concerns and issues in an efficient manner· Provides correct and accurate information regarding customers' inquiries.
* Comply with the early in schedules and overtime requirements, if needed by Business Unit Operations.
* Responsible for taking care of company properties and equipments by ensuring that the necessary equipments are in proper operating mode or reporting any damages found.

Quality Call Handling Monitoring

* Attends regular briefing regarding information updates.
* Ensures quality call handling, adhering to set standards for operations.
* Ensures that all information communicated to the caller is correct and updated.

Interpersonal and Discipline

* Observes and follow Company and Client policies and procedures.
* Performs other duties as may be assigned or required by the job.

Send Applications to : hrd@priousolinc.com


Call Center Directory advises to all job seekers to apply as walk-in applicant for Customer Service Representatives job opening of Priousol, Inc..


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