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Customer Service Representatives - DAY SHIFT
Customer Service Representatives - DAY SHIFT (2007-11-18)
Call Center Company:
Orchid Cybertech Services, Inc.
Description:
Orchid Cybertech Services, Inc. is looking for individuals who are qualified for the position of Customer Service Representatives - DAY SHIFT.
Successfuly applicants for Customer Service Representatives - DAY SHIFT will have a great career in Orchid Cybertech Services, Inc..
Customer Service Representatives - DAY SHIFT
(National Capital Reg - Ortigas Center, Pasig City)
Requirements:
* Call Centre experience is a must.
* Graduate of any related university degree and with related work experience. Preferably Bachelor in Business Administration, Accounting, Commerce or Finance
* Must hold a strong command with the English Language both in written and oral.
* Customer service skills and dedication with knack to investigate issues, provide solutions and meet all client’s concerns
* Analytical, results- oriented and a team player
* Conflict management skills and telephone etiquette are essential
* Experience in business-to-business customer service or call center or collection background
* Good Administrative skills
* Able to carry out various work flow procedures such as Process payments, Complaint escalation, Debt collection, registrations and renewals
* Work closely with computerized systems and follow up on customer’s billing and unpaid charges
* Resolve our customers’ queries and concerns by providing real time support accurately for Internet customers in Australia through phone and email.
* Ensure schedule adherence Applicants must be willing to work on a DAY-shifting schedule.
* Required language(s): English.
If you are looking for a career in CALL CENTRE and still want to HAVE YOUR NIGHT LIFE, apply now!
You may send your resume to: ocsi_hr@tpg.com.au
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