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Customer Service Representative (2005-12-04)

Call Center Company: APAC Customer Services Inc.

Description:
APAC Customer Services Inc. is looking for individuals who are qualified for the position of Customer Service Representative. Successfuly applicants for Customer Service Representative will have a great career in APAC Customer Services Inc..

SUMMARY: Answer incoming calls from prospective customers to explain type of service or product offers providing outstanding customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Essential Duties and responsibilities include the following. Other duties may be assigned.

Answer incoming calls from prospective customers to explain type of service or product offered.
Proficient with program product knowledge.
Adhere to production standards in regards to availability, quality, and attendance.
Record and verify names, addresses, purchases, and reactions of prospects solicited.
Enter data from order into computer.
Maintain professional attire that adheres to APAC standards.
Follow departmental and company policy and procedure.