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Customer Service Associates

Customer Service Associates

Date Posted: 2009-10-20

Call Center Company: eTelecare Global Solutions

Description:
eTelecare Global Solutions is looking for individuals who are qualified for the position of Customer Service Associates. Successfuly applicants for Customer Service Associates will have a great career in eTelecare Global Solutions.

Responsibilities:
As a customer service agent, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang or Shaw.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

Call Center Directory advises to all job seekers to apply as walk-in applicant for Customer Service Associates job opening of eTelecare Call Center.


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