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Customer Service Associate-Ayala Hub
Customer Service Associate-Ayala Hub
Customer Service Associate-Ayala Hub
Date Posted:
2011-10-24
Call Center Company: Teletech Philippines
Description:
Teletech Philippines is looking for individuals who are qualified for the position of Customer Service Associate-Ayala Hub.
Successfuly applicants for Customer Service Associate-Ayala Hub will have a great career in Teletech Philippines.
At the core of TeleTech's business, you will find our People, our customer touch-points who ensure the highest quality of service. Job Responsibilities: Answering incoming calls promptly and according to our established call-handling processes, including technical resolution on signal and phone setting problems
Enhancing customer relationships through the identification of customer needs and opportunities
Providing excellent customer service in a professional and timely manner every time
Interacting with team members to enhance performance
Job Requirements: Completion of at least two (2) years of college education (without back subjects)
Preferably with at least six (6) months work experience in the call center industry
Should have at least one (1) year solid Customer Service experience with BPO or Non-BPO industry for calls supporting technical resolution on signal and phone setting problems
Sales experience is a plus
Strong conversational English communication skills including colloquial and idiomatic phrases
A strong ability to analyze, negotiate, and resolve delinquent accounts promptly
A working knowledge of MS Office products Mail, Word, & Excel
A full-time commitment to deliver relevant solutions on time in a dynamic, fast-paced environment
Willing to work on shifting and graveyard schedule
Fresh graduates/Entry level applicants are encouraged to apply
Amenable to work in Roxas, Pasay City, and Cybergate Pioneer, Mandaluyong
Willing to start immediately.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Customer Service Associate-Ayala Hub job opening of Teletech Philippines.
You can apply at the following Teletech Philippines location(s):
Teletech Ayala Hub
Teletech Ayala Hub
3rd Floor Bldg. H.
UP AyalaLand Techno Hub
Commonwealth Avenue
Quezon City Philippines
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