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Customer Service Associate (2006-01-19)

Call Center Company: Seek Technologies, Inc.

Description:
Seek Technologies, Inc. is looking for individuals who are qualified for the position of Customer Service Associate. Successfuly applicants for Customer Service Associate will have a great career in Seek Technologies, Inc..

Duties and Responsibilities:
► Provide exceptional service to customers via phone and email.
► Effectively resolve customers' issues all the while promoting customer loyalty.
► Assist customers with order process including production information and suggestions, order placement and tracking
► Utilize existing tools to best serve customers' needs
► Work with other departments to provide resolution to customer issues
► Special projects as assigned by the Customer Service Manager

Skills and Knowledge:
► Flexible approach and multitasking ability
► Strong sense of urgency and responsiveness to our customers
► Excellent written and verbal communication skills
► Attention to detail
► Technical aptitude
► Internet proficiency
► Excel, Word proficiency
► Knowledge of email management tools a plus

Email your comprehensive CV to HR@seektechnologies.com