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Customer Care-Malaysian Chinese Speaking
Customer Care-Malaysian Chinese Speaking
Customer Care-Malaysian Chinese Speaking
Date Posted:
2011-06-16
Call Center Company: GWI Business Solutions
Description:
GWI Business Solutions is looking for individuals who are qualified for the position of Customer Care-Malaysian Chinese Speaking.
Successfuly applicants for Customer Care-Malaysian Chinese Speaking will have a great career in GWI Business Solutions.
Responsibilities:
Confer with Customers by Chat or Email to provide information about product and service to obtain details of complaints.
To answer the queries of the customers in an ethical and informative way.
To give appropriate and relevant information to the customer.
To maintain a position of trust and responsibility by keeping all customer business confidential.
Keep records of customers interactions and transactions, recording details of inquiries,complaints and comments,as well as actions taken.
For the unsolved customer grievances refer to designated departments for further investigation.
Capture feedback from Customer.
Updated New Project & New Product Launching.
Handling of Customer and internal calls and daily incident.
Requirements:
Malaysian, between 20-30 years old.
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Business Studies/Administration/Management or equivalent.
Required skill(s):
Traditional & simplified Chinese written skill.
Excellent written and verbal communication skills with attention to details.
Can resolve support issues to final resolution and to a significantly high standard.
Able to multi-task.
Excellent interpersonal skills.
Proactive and positive approach to all aspects of your role
Required language(s): Have fluency in three (3) of the following languages:-
Mandarin
Cantonese
Hokkien
Bahasa Malaysia
English
Fresh Diploma holders/ Graduates are welcome for this position.
Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
Applicants must be willing to work in Makati City, Metro Manila, The Philippines.
5 Full-Time positions available.
ONLY MALAYSIANS NEED TO APPLY.
Expatriates Benefits:
Annual Leave;
Annual bonus payout;
Home Passage Allowances (to/from the employee's country of origin) - four (4) trips per annum;
Monthly Living Allowances while in The Philippines;
Shared accommodation with housemaid who will take care of all the cleaning & laundry;
Daily meal allowance;
Medical benefits;
Group Personal Accident Insurance.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Customer Care-Malaysian Chinese Speaking job opening of GWI Business Solutions.
You can apply at the following GWI Business Solutions location(s):
GWI Makati
GWI Business Solutions Makati
17th Floor Yuchengco tower
RCBC Plaza 6819 Ayala Ave
Makati City Philippines
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