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Convergys Philippines Job Openings
Convergys Philippines Job Openings (2008-12-06)
Call Center Company:
Convergys Corporation
Description:
Convergys Corporation is looking for individuals who are qualified for the position of Convergys Philippines Job Openings.
Successfuly applicants for Convergys Philippines Job Openings will have a great career in Convergys Corporation.
Build your future with us. Your reputation matters. Work with the company who values it as much as you do. Be part of a company that runs one of the largest contact center operations in the world, has be recognized as one of Fortunes Most Admired companies for seven years.
Urgent openings:
part-time spanish speaking customer service associates (makati)
Mandarin Speaking customer service Associates (ortigas)
Openings in Cebu:
Customer Care Associates
Recruitment Coordinator
Recruitment Associate
Openings in Alabang
With Sales Accounts offering up to 30K monthly sales incentive
Customer Service Associates
Recruitment Specialist (at least 6 months recruitment experience is required)
Operations Manager
Openings in Ortigas
outbound collections representatives
technical support representatives
finance and sales associates
hr administrative assistant
recruitment specialist
Sr. Statistician
Statisticians
SAS Analyst
Openings in Cebu
Customer Care Associates
Team Leaders
Culture & Communication Trainers - Bacolod
Convergys Philippines gives employees feedback on their performance as well as opportunities aligned with their individual skills. That's development inside the doors of Convergys Philippines.
Inbound Customer Care Representativdes (Alabang, Commonwealth, Makati)
Sourcing Officer (Alabang, Commonwealth)
Financial and Sales Associates
Fraud Analysts
Operations Manager - Sales Account (alabang)
Team Leaders: Health Care, Internet Service Account
Operations Managers - Subscription, Internet Service Account
Team Leader
Inbound Customer Service with knowledge of the insurance industry
Inbound Customer Care Representatives - Health Care (makati) Pilot program
Bachelor's degree holder from any field
at least finished 2nd year level in college
above average communication skills
can type at least 20wpm
ability to spell well, as many callers are elderly
prior customer service experience is a plus
good problem solving skills as the callers are describing a device and CCRs are helping them solve the problem
high level of patience and empathy due to age of callers
Technical Support Representatives
Bachelor's degree holder from any field
at least 2nd year level in college
knowledge of basic computer operations
willingness to rotate shifts, as needed
courteous with strong customer service orientation
dependable with proficient attention to detail
good listening and responding skills
solid problem solving skills
technical knowledge in DSL, internet and broadband preferred but not required
Inbound/Outbound Customer Care Representatives - Bilingual
Daytime openings for native Korean speaking agents, knowledgeable in computers, internet and proficient in MS Excel
Inbound Customer Care Representatives
(Commonwealth, Makati, Ortigas, or Alabang)
Give answers, close sales, and provide solutions to customers of top companies in telecommunications, finance and entertainment
Outbound Customer Care Representatives
(Commonwealth, Makati, Ortigas or Alabang)
Gather feedback, do follow-ups, and facilitate collections among customers of leading organizations in research, finance and roadside assistance
Customer Care Representative for
Inbound and Outbound Programs
Financial Programs
Customer Care Representative - Collection
Consumer Programs
Inbound Customer Service
Possess proficient basic computer skills
open to working odd hours
courteous, attentive, and able to develop rapport
dependable and has good work ethic
detail-oriented
fluent in English and highly conversational
problem solver
As a memeber of Convergys Philippines inbound customer care team, you will be trained in the art of understanding people's needs.
Customer Care Representative for Inbound Customer Service with Upselling
Ability to identify customer needs
ability to learn and apply procedures
comfortable with sales
detail-oriented
Customer Care Representative For Financial Program
ability to discover customer needs
preferably took a business-related course in college
banking experience is an advantage
detail-oriented
possess good analytical skills
Operations Manager
at least 2 years supervisory experience in managing the performance of others in a call center or multinational company
can communicate with all levels of management
experience in managing functional work groups
willing to be assigned to any location
Inbound Customer Care Service (Commonwealth
Recruitment Officer
At least 3 years of Recruitment Supervisory Experience
preferably with call center experience in an outbound setting
Team Leaders - Billing, Insurance, Up-selling
Technical Account (Alabang, makati)
Team Leaders (Makati)
Supervise a group of agents and improve team metrics
experience in inbound sales, at least 1 year of which in supervisory capacity, gained from international call center operations
Operations Managers
Senior Operations Managers
Recruitment Associates (Makati and U-belt)
Recruitment Specialists (Makati)
Recruitment Officer (U-belt)
Transaction Monitoring Coordinator (Makati)
Convergys Philippines offers attractive compensation and benefits package and additional incentives are given to performing agents.
Technical Customer Care Representatives
Troubleshoot technical problems, provide step by step instructions, and help customers of premier internet service providers get back online
Senior Operations Manager
(Commonwealth, Makati, Ortigas, Alabang)
Responsible for decisions concerning operational strategies and tactics as well as addressing investments concerns in the program and building relationships with client
Convergys has daytime openings with one of our leading technology clients, Cisco Systems. Team members are responsible for contacting partners throughout Asia via phone and email to renew Cisco service contracts.
Available Positions:
Sales Representatives
Sales Support Representatives
Financial Service and Sales Associates
Team Support Representatives
Major Responsibilities
Contact partners to renew service contracts
record sales and customer data
achieve established quotas and other metrics
Misc reporting and projects as assigned
excellent English skills
PC, internet, and Microsoft Excel experience
college graduate in a business-related field
prior call center experience
a desire to have fun
Inbound Medical Transcriptionists
(Makati)
Investigate caller inquiry through client systems, utilizing healthcare knowledge in responding to hospitals, physicians, and other medical providers. Candidates must have medical background.
DayTime Openings
Sales Representatives
Sales Support Representatives
Team Support Representatives
Other Job Openings:
Site Director (Cebu)
Responsible for operational and program performance at the site by managing cross-functionality and leading all business units to meet established objectives
Recruitment Associates
Recruitment Specialists
Recruitment Officer
Transaction Monitoring Coordinator
Program Specific Trainers
HR Specialist
Recruitment Associate
Financial Service and Sales Associate
Customer Care Representative - Collections
Site Director (Cebu)
Responsible for operational and program performance at the site by managing cross - functionally and leading all business units to meet established objectives
Dialer Administrator
Familiarity with dialer platform, database admin, scheduling and forecasting concepts, outbound call management systems
Factbook Writer
BA/BS degree in Industrial Engineering, Communications, English, Journalism, Business or 4 years equivalent experience in business operations; minimum 2 years business or technical writing experience and must have advanced writing, proofreading and verbal communication skills; should have intermediate skill level using Word, Powerpoint, Visio, flowcharting and graphic tools
Fulfillment Staff (Makati)
records incoming and outgoing mailers/compliance pakcs in the system
tags and monitors patient requirements and enrollment status for a local pharmaceutical program
Financial Customer Care Representatives
A financial program supporting the world's leading financial services organization and the largest issuer of credit cards in the US. Support includes but not limited to account status, disputes, balance transfers, rate, fraud, card product information, cash advances, payments, general account maintenance, cross selling.
Customer Care Representative - Collections
(Ortigas)
An outbound program that supports the world's leading credit collections company. Support includes status notifications and retrieval of outstanding payments. Dollar incentives are awarded to high performing agents.
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