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Call Center Directory > Jobs/Careers > Coach-Day Shift Coach-Day ShiftCoach-Day ShiftDate Posted: 2011-09-15 Call Center Company: NRG Global Solutions
English TrainorResponsibilities: Will be assigned as the English Trainor and Communication Coach for the entire center Will barge in and listen to agents' calls while evaluating communication skills Will be con
Team Leader/Account Supervisor OutboundResponsibilities: The Account Supervisor oversees a pre-determined number of Customer Service Representatives (CSR’s) assigned to a particular account. Her main responsibility is to supervise, monit
Technical Team LeadResponsibilities: Supervise agents/ associates and must be s positive influence to the team Coach, mentor and responsible for the team's performance versus metrics targets Drive the metrics throu
Language CoachRequirements: Bachelor's degree holder. Individuals whose English writing/ speech and grammar skills are excellent and who have training skills. Preferred 1 year experience in coaching and / or ev
Shift SupervisorsAt least 2-3 years experience as Medical Transcription Senior Editor, Shift Supervisor or Trainer Highly familiar with AAMT and HIPAA standards Excellent leadership skills Preferably with experienc
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